Senior Compliance Specialist

3 days ago

San Fernando, Central Luzon, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000
Job Overview

We are seeking a dedicated Reserve Officer to join our team. In this role, you will assume the position of absentee Business Center personnel and be responsible for ensuring strict implementation and consistent compliance to policies and procedures.

  • The successful candidate will support business objectives through excellent customer service delivery and other service-related initiatives geared towards total customer satisfaction.
  • This includes supporting the Service Manager in managing branch operations with particular focus on vault/ATM cash level, vault operations and tellering functions.
Key Responsibilities
  • Ensuring BC compliance to all regulatory and internal policies and procedures.
  • Analyzing and executing service tasks geared towards increasing deposits, fees and revenues from bank products, cross selling referrals and other business initiatives.
  • Managing risk areas with the goal of eliminating errors/lapses/irregularities that could result to reputational, monetary and other risks and/or possible financial losses.
  • Supporting the Service Manager (SM) in achieving the Business Center service standards by providing excellent service, fast turnaround time and error-free processing for total client satisfaction.
  • Managing and ensuring that all productivity and administrative matters are within set guidelines, policies, budgets and limits.
  • Coaching and mentoring Service Associates to ensure that BC associates are trained properly in accordance with the expectations of Management.
Requirements
  • A strong track record of staying focused and determined through highly strenuous times, along with organizational skills and stress tolerance, keeping them highly motivated and resulting in finishing their work on time.
  • A minimum 4-year graduate degree in business or a service industry-oriented course.
  • Extensive knowledge in bank policies and procedures for branch operations.
  • An advantage if with sales/marketing experience in a bank.

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