Phone Support Representative

1 day ago

Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱923,200 - ₱1,187,100
Job Title: Virtual Receptionist

We are seeking a skilled and professional Virtual Receptionist to effectively handle inbound calls, answer inquiries, and book appointments for our clients in the home services industry.

As a Virtual Receptionist, you will represent our clients as if you were part of their in-office team, greeting callers warmly, answering questions based on our client's guidelines, and scheduling appointments using their CRM or scheduling platforms.

Detailed call summary notes will be taken while on the call, capturing the customer's contact information, reason for inquiry, and any other relevant details.

Key Responsibilities:
  • Answer inbound calls with professionalism and a friendly tone.
  • Follow client-provided scripts and standard greetings.
  • Provide accurate responses to customer inquiries.
  • Schedule appointments using client CRMs and scheduling platforms.
  • Take detailed call summary notes while on the call.
  • Send accurate and well-written call summaries to clients immediately after calls.
  • Ensure all call details are recorded without typos or missing information.
Qualifications & Requirements:
  • Previous BPO or customer service experience is preferred.
  • Ability to multitask by managing calls, taking notes, and sending follow-ups.
  • Strong written and verbal communication skills.
  • Excellent attention to detail to ensure accurate call summaries.
  • Confident in communicating directly with clients when necessary.

  • Technical Support Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time ₱7,200 - ₱8,400

    Technical Support RepresentativeWe are seeking a skilled and dynamic Technical Support Representative to join our team in a fractional capacity.This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.The ideal candidate will have experience working in startup...

  • Customer Support Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCommunication Full time ₱180,000 - ₱250,000

    About the JobWe are seeking detail-oriented and thoughtful individuals to fill this role. The primary responsibility will be to answer customer questions via phone calls and video calls.Candidates will need to think critically, communicate clearly and effectively, and empathize with customers who are experiencing difficulties resolving an issue.This is a...

  • Remote Customer Service Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job Title: Remote Customer Service RepresentativeThe role of a remote customer service representative involves providing exceptional service to clients via phone, email, or chat. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues in a timely and professional manner, and promoting products or services to...

  • Technical Support Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time ₱1,000,000 - ₱1,200,000

    OverviewJob Opportunity OverviewWe are seeking skilled and customer-focused professionals to join our team as Technical Support Representatives. This role involves providing technical assistance and troubleshooting support for a variety of clients across industries.Candidates must have prior call center experience and strong proficiency in English, both...

  • Technical Support Specialist

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeTroubleshooter Full time ₱100,000 - ₱120,000

    Remote Technical Support Job OverviewThis role is perfect for individuals who enjoy providing technical assistance and troubleshooting support to clients across various industries.The successful candidate will be responsible for responding to inbound technical support requests via phone, chat, or email, diagnosing and troubleshooting hardware, software, and...

  • Support Expert

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeProblemSolving Full time $5,000 - $10,000

    Customer Service RepresentativeWe are seeking a skilled customer service representative to deliver exceptional support to our clients' customers.As the primary point of contact, you will handle inquiries, resolve issues, and ensure customer satisfaction. If you are a proactive problem-solver with excellent communication skills, this is an ideal role for...

  • Customer Experience Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerExperience Full time ₱420,000 - ₱570,000

    As a Customer Experience Representative, you will be part of a dynamic team that provides exceptional service to customers remotely. Our rapidly growing car rental company is looking for a highly skilled and motivated individual to join our team.About the Role:The successful candidate will be responsible for assisting the claims department with timely and...

  • Support Service Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱450,000 - ₱800,000

    Our organization is seeking a Customer Support Professional to perform key activities that positively impact our business.Provide top-notch customer service through inbound phone calls, chats, and emails.Deliver high-quality results in a timely manner.Collect information for clinical review, working collaboratively with remote teams.Key...

  • Remote Support Professional

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeTechnical Full time $30,000 - $40,000

    **Job Opportunity:** Remote Technical Support RepresentativeThis role requires the ability to provide technical assistance and troubleshooting support for clients across various industries.Key Responsibilities:Respond to technical inquiries via phone, chat or emailDiagnose and troubleshoot hardware, software and network issuesGuide customers through...

  • Customer Engagement Representative

    2 days ago

    Cabuyao, Calabarzon, Philippines beBeeEngagement Full time ₱24,000 - ₱42,000

    Customer Engagement Job DescriptionWe are seeking a skilled Customer Engagement Representative to join our team. In this role, you will be responsible for making high-volume outbound phone calls to prospective clients, introducing our services and identifying potential opportunities.The ideal candidate will have excellent verbal communication skills, a...