Customer Support Representative
2 days ago
About the Job
We are seeking detail-oriented and thoughtful individuals to fill this role. The primary responsibility will be to answer customer questions via phone calls and video calls.
Candidates will need to think critically, communicate clearly and effectively, and empathize with customers who are experiencing difficulties resolving an issue.
This is a growing opportunity in customer support for brands and tech companies on-demand, 24/7. Our operation involves over 1000 team members worldwide.
Key Responsibilities- Respond to customer inquiries over the phone and communicate clearly in writing.
- Diagnose and resolve customer problems via phone, email, and chat.
- Communicate effectively with customers via phone, chat, and email.
- Fluency in English, spoken and written communication.
- Personal integrity and conscientiousness.
- Strong orientation towards task completion, results, and strategic goals.
- Team player.
- Continuous learner.
- Good knowledge of Google Suite applications (Google Docs, Gmail, Google Meet, Calendar).
This role offers a chance to work in a dynamic environment with opportunities for growth and development.
Candidates will have access to ongoing training and support to enhance their skills and knowledge.
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