Senior Collections Manager with Onsite Opportunity

1 week ago


Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

About the Role

TASQ Staffing Solutions is seeking a seasoned Senior Collections Manager to lead our team at SM North EDSA, QC. This onsite position requires strong leadership and communication skills, as well as extensive experience in collections team management.

What We Offer

We provide a competitive salary range of PHP 120,000 - PHP 180,000 per annum, commensurate with experience. Our benefits package includes opportunities for professional growth and development.

Key Responsibilities

  1. Lead and manage a collections team, ensuring efficient process execution and effective issue resolution.
  2. Develop and maintain a thorough understanding of collections processes, terminologies, and relevant laws.
  3. Drive business results through data analysis, reporting, and strategic planning.
  4. Maintain excellent oral and written communication skills, fostering a positive working relationship with colleagues and stakeholders.

Requirements

  • A minimum of 2 years completed in college or a college graduate.
  • At least 2 years of BPO experience in a collections LOB as a Team Lead.
  • Excellent oral and written communication and listening skills.

Preferred Skills

  • Familiarity with MS Office and Internet applications.
  • Understanding of collections domain, including process flows and bucket systems.

About TASQ Staffing Solutions

TASQ Staffing Solutions is a leading provider of staffing solutions, committed to delivering exceptional service and support to our clients and candidates. We pride ourselves on fostering a collaborative and dynamic work environment, empowering our employees to grow and succeed.



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