Technical Educator

Learning Content DeveloperThis is a mid-senior level full-time marketing role that focuses on developing engaging learning content to enhance user experience.The ideal candidate will have expertise in creating impactful educational materials, curriculum design, and instructional design principles. Strong technical skills in Articulate, Adobe Captivate, and...

Unlock Inclusive Education OpportunitiesWe are seeking a seasoned education expert to join our project in desegregating Roma children in education. The European Commission has approved a project to support Slovakia, and we need your expertise to develop resources and assist review, analysis, and capacity-building activities.The Roma Education/Inclusive...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?Customer Education and Enablement is an...

Job DescriptionWe are seeking a skilled Technical Support Representative to join our team. In this role, you will be responsible for providing world-class technical support to our customers via telephone, email, and chat.You will work closely with our internal teams to ensure that our customers receive the highest level of support and satisfaction. This...

JOB SUMMARY: (In a few lines, describe the over-all job or function of the position)The job role of AUTOCAD Operator is to utilize computer aided drawings from complex instructions.Takes verbal and written order, implement it into planned sketches with calculation before final work.EDUCATIONAL ATTAINMENT:Bachelor's degree in Electrical Engineering,...

Technical Support Leadership RoleThe primary focus of this position is leading a team of Technical Support Representatives as they assist in ensuring the successful support of users and continuous improvement of team capabilities.Manage time effectively to ensure leadership duties are carried out while maintaining a reasonable volume of case work.Lead by...

Job Title: Solutions ConsultantJob Description:We are seeking an experienced and skilled Solutions Consultant to join our team. As a key member of our Revenue Operation Department, you will be responsible for engaging with customers, understanding their requirements and pain points, and providing creative technical solutions that meet their...

Technical Support Team LeadAs a Technical Support Team Lead, you will play a crucial role in ensuring the successful support of our user base and the continuous improvement of team capabilities and performance.Job Description:The primary focus of this role is to lead a team of Technical Support Representatives as they assist Tier 1 Support. This involves...

Role OverviewThis position involves working as a technical expert, providing strategic support to sales teams and communicating effectively with customers.Engage in functional discussions with customers, understanding their requirements and pain points.Design and present solutions that demonstrate product value, addressing customer needs effectively.Key...

TECHNICAL SUPPORT SPECIALISTResponsibilities:Address EV charger concerns and escalate to manufacturers when needed.Communicate with customers and technicians using Five9 SoftPhone.Monitor charger performance and escalate issues promptly.Coordinate with manufacturers, service providers, and internal teams.Meet response and resolution time targets.Participate...