Strategic Account Growth Manager

14 hours ago

Las Piñas, National Capital Region, Philippines beBeeCustomer Full time $94,000 - $121,000

We are seeking an accomplished Customer Success Manager to join our team. This individual will be responsible for managing a portfolio of high-value accounts, providing exceptional customer service and driving business growth through strategic planning and execution.

Job Description:

The ideal candidate will have a strong background in customer success, with experience managing complex account relationships and driving revenue growth through upselling and cross-selling.

Responsibilities:

  • Manage a portfolio of high-value accounts, providing exceptional customer service and driving business growth through strategic planning and execution
  • Develop and execute customized plans to drive customer adoption and revenue growth
  • Collaborate with cross-functional teams to identify opportunities for upselling and cross-selling
  • Proactively address customer concerns and escalate issues as needed
  • Monitor and report on key performance indicators (KPIs) to ensure alignment with business objectives

Requirements:

  • 3+ years' experience in customer success roles, preferably in a technology or software industry
  • Proven track record of driving revenue growth through upselling and cross-selling
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement
  • Experience working with CRM systems and other sales tools

Benefits:

  • Competitive salary and bonus structure
  • Ongoing training and development opportunities
  • Flexible work arrangements, including remote work options
  • A collaborative and dynamic work environment

About Us:

We are a global leader in cybersecurity solutions, committed to helping our customers protect their digital assets and mitigate risk. We offer a comprehensive range of products and services, including managed security services, threat intelligence, and incident response.

What's Great About Working Here?

  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements, including remote work options
  • Competitive salary and bonus structure

We Are an Equal Opportunities Employer:

We welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

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