Customer Support Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱40,000 - ₱80,000
Remote Customer Service Representative

Deliver exceptional customer support from the comfort of your own home as a key member of our remote team.

Job Description:

We are seeking highly skilled and dedicated professionals to join our customer service team. As a Remote Customer Service Representative, you will be responsible for providing timely and accurate responses to customer inquiries via phone, email, and chat.

Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Utilize CRM software and other tools to document customer interactions and issue resolutions.
  • Work closely with team members and supervisors to ensure seamless customer service experience.

Requirements:

  • Previous experience in a customer service role, preferably in a remote or night shift setting.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

Benefits:

  • Flexibility of remote work, allowing for a better work-life balance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Qualifications:

  • Prior experience in a customer service role, preferably in a remote or night shift setting.
  • Experience with CRM software and customer support tools.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.

What We Offer:

A dynamic and supportive work environment that values excellence and professional growth.

Join us today and take the first step towards a rewarding career in customer service

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