Delivery Operations Specialist

18 hours ago

Davao City, Davao, Philippines beBeeOperations Full time ₱3,500,000 - ₱5,000,000
Delivery Operations Role

A career opportunity in delivery operations, supporting the Customer Success department with tools, processes, and reporting to ensure alignment, accountability, and continuous improvement.

Key Responsibilities
  • Develop and maintain operational tools, processes, and reports to enable consistent and scalable delivery operations within the Customer Success department.
  • Identify operational bottlenecks and inefficiencies within the Delivery team and contribute to standardized solutions with cross-functional stakeholders.
  • Maintain and improve automations, trackers, and templates that act as control points for core processes, ensuring accuracy and alignment with business goals.
  • Coordinate with stakeholders across Delivery, Customer Support, Business Development, Product, and Finance to gather requirements, troubleshoot issues, and ensure process alignment and data integrity.
  • Analyze data and contribute to reporting and insights that support operational decision-making and performance visibility.
  • Support change management, documentation, and administrative activities, ensuring smooth adoption of new tools, workflows, and process standards across the Customer Success department.
  • Contribute to the planning and execution of audits and internal reviews, ensuring adherence to processes and identifying areas for continuous improvement.
Requirements
  • Bachelor's degree in a related field, such as Business, Operations, Data Analytics, Economics, or Engineering.
  • 3-5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive, and adaptable, able to manage multiple priorities in a dynamic environment.
  • Experience in documentation, change management, and supporting the rollout of tools or processes is a plus.
Benefits
  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment and Well-being Program
  • A clear induction program and mentoring buddy to help you
  • Private health insurance allowance
  • Unlimited time off
Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting

  • Delivery Operations Coordinator

    17 hours ago

    Davao City, Davao, Philippines beBeeLogistics Full time $60,000 - $80,000

    Delivery Operations CoordinatorWe are seeking an accomplished Delivery Operations Coordinator to oversee the execution of same-day deliveries across the US. This role involves dispatching routes, collaborating with cross-functional teams, and interacting daily with drivers.Key Responsibilities:Dispatch deliveries in assigned markets, creating efficient...

  • Freight Delivery Specialist

    14 hours ago

    Davao City, Davao, Philippines beBeeLogistics Full time ₱60,000 - ₱82,500

    Freight Coordinator Job DescriptionJob Title: Freight CoordinatorWe are seeking a highly organized and detail-oriented individual to join our Logistics Team as a Freight Coordinator.The successful candidate will oversee the end-to-end scheduling and management of freight deliveries between our third-party logistics (3PL) warehouses and retail partner...

  • Executive, Business Development

    1 week ago

    Davao City, Davao, Philippines Delivery Hero Full time $104,000 - $130,878 per year

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Executive, Business Development

    1 week ago

    Davao City, Davao, Philippines Delivery Hero Full time $104,000 - $130,878 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Warehouse Operations Specialist

    1 week ago

    Davao City, Davao, Philippines beBeeLogistics Full time ₱150,000 - ₱250,000

    Warehouse Operations SpecialistWe are seeking a highly organized and detail-oriented Warehouse Operations Specialist to join our team. As a key member of our logistics department, you will be responsible for ensuring the smooth flow of goods and materials within our warehouse.Job Description:Communicate effectively with other departments to identify supply...

  • Operations Excellence Specialist

    18 hours ago

    Davao City, Davao, Philippines beBeeExcellence Full time ₱3,750 - ₱4,500

    Operational Excellence RoleThis is an exceptional opportunity to join our Customer Success team as a Delivery Operations Specialist. As part of this newly unified and growing department, you will play a key role in supporting the operational foundation.The ideal candidate combines strong analytical and process-thinking skills with a collaborative mindset....

  • Delivery Scheduling Specialist

    5 days ago

    Davao City, Davao, Philippines Suy Sing Commercial Corporation Full time ₱104,000 - ₱130,878 per year

    Major responsibilities:Plans and schedules timely delivery to customer – all customers' orders are delivered within 72-hours, and delivered next day if billed before 12:  noon.Achieves zero delivery pending / returns – checks unloaded trucks, replaces defective trucks immediately and informs concerned salesperson of any delivery delays.Follows strictly...

  • Service Delivery Director

    7 days ago

    Davao City, Davao, Philippines beBeeLeadership Full time ₱2,000,000 - ₱2,500,000

    Operational Excellence ManagerDrive performance and efficiency across client services and operations teams.Experience in leading cross-functional teams to achieve business objectives.Ability to foster a culture of collaboration, accountability, and continuous improvement.About the RoleThis leadership position oversees the overall performance of Client...

  • Senior Client Service Delivery Specialist

    18 hours ago

    Davao City, Davao, Philippines beBeeOperations Full time ₱3,000,000 - ₱5,000,000

    Remote Client Operations Manager PositionWe are seeking a highly skilled Remote Client Operations Manager to join our team. This is a pivotal role that involves ensuring the successful delivery of services to enterprise clients, fostering long-term partnerships based on value and trust.About the Job:The primary responsibility will be to act as the liaison...

  • Delivery Professionals Wanted

    6 days ago

    Davao City, Davao, Philippines beBeeDelivery Full time ₱137,500

    Job Opportunity: Delivery ProfessionalWe are seeking exceptional individuals to manage our delivery fleet and provide superior customer service. The ideal candidate will possess strong problem-solving skills, effective communication abilities in English, and knowledge of Google Maps.Key Responsibilities:Operate a vehicle to deliver products to...