Senior Mobile Technical Support Specialist
2 weeks ago
Mobile Technical Support Specialist
">This role will be responsible for delivering technical support and guidance to customers using our iOS and Android SDKs.
">The ideal candidate will be the first point of contact for mobile-related issues and will work closely with engineering and product teams to resolve complex technical problems.
">The key responsibilities include reproducing, debugging, and escalating mobile-specific issues, serving as a technical expert for our iOS and Android SDKs, and working directly with mobile developers to troubleshoot integration problems.
">The selected candidate will also participate in a 24/7 on-call rotation to support critical customer needs, collaborate with engineering to communicate incident status, and contribute to root cause analyses.
">Additionally, they will build tooling and automation to streamline mobile debugging and improve developer workflows, use AI and internal tools to create self-service support experiences for routine SDK-related issues, and advocate for customer needs and help inform SDK product improvements.
">The ideal candidate should have a strong track record of solving complex technical issues in mobile development or developer support environments, deep knowledge of iOS (Swift/Objective-C) and/or Android (Kotlin/Java) development, and experience supporting or integrating mobile SDKs in production environments.
">They should also be able to break down ambiguous technical problems, form clear hypotheses, and drive them to resolution, have strong communication and collaboration skills, and be comfortable reading, analyzing, and referencing mobile code and GitHub commits.
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Senior Technical Support Specialist
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Porac, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,500,000Job Title:Senior Technical Support SpecialistDescription:We are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Your primary focus will be on resolving complex...
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Technical Support Specialist
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IT Technical Support Specialist
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Porac, Philippines beBeeTechnical Full time ₱500,000 - ₱700,000Job SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced technical support to customers while maintaining a customer-first approach.This role involves serving as the primary escalation point for complex technical issues that require in-depth troubleshooting and resolution....
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ITSD Tier 2 Technical Support Specialist
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Porac, Philippines Pacvue Full timeITSD Tier 2 Technical Support Specialist Join to apply for the ITSD Tier 2 Technical Support Specialist role at Pacvue ITSD Tier 2 Technical Support Specialist Join to apply for the ITSD Tier 2 Technical Support Specialist role at Pacvue Get AI-powered advice on this job and more exclusive features. About Us:Pacvue is the leading software suite for...
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Porac, Philippines beBeeSupport Full time $90,000 - $120,000Job Title:Technical Support Specialist Job Description:The ideal candidate will be responsible for providing technical support to customers through various communication channels. This includes responding to customer inquiries, troubleshooting issues, and resolving problems in a timely and professional manner. Responsibilities include collaborating with...
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Porac, Philippines beBeeTechnology Full time ₱800,000 - ₱1,000,000Job Title: Technical Support Specialist for Restaurant OperationsJob Description:We are seeking a highly skilled and proactive Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective technical support to restaurant operations.This is a remote position that requires strong...
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Technical Support Specialist
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