Remote Technical Support Expert

2 weeks ago

Porac, Philippines beBeeTechnical Full time ₱6,000 - ₱7,200
Job Description

We are seeking a skilled Technical Support Specialist to join our team. As a technical support specialist, you will be responsible for providing exceptional remote support to our customers. You will review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes.

This role requires the ability to work independently, a reliable internet connection, and availability for consistent scheduling, including weekends. Ideal candidates have technical support experience, excellent communication skills, and proficiency with CRM/ticketing systems.

Key Responsibilities:
  • Manage and update support tickets for efficient tracking.
  • Troubleshoot technical issues and document resolution steps.
  • Communicate effectively to address customer needs.
  • Contribute to creating and improving knowledge base materials.
  • Stay up-to-date with company tools and services.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 150 Mbps internet speed and remote setup.
  • Experience in technical support, preferably remote.
  • Strong written/verbal communication and troubleshooting skills.
  • Familiarity with Google Suite, Microsoft Suite, and CRM systems.
  • Attention to detail, problem-solving abilities, and a team-player mindset.
Benefits

We offer:

  • Work from Home
  • Paid Time Off
  • Opportunities for growth and promotion
Others

This is an entry-level position in the information technology field, requiring a strong understanding of computer systems and networks. We are looking for a motivated individual who is able to learn quickly and adapt to new situations.

  • Remote Technical Support Professional

    2 weeks ago

    Porac, Philippines beBeetechnical Full time ₱100,000 - ₱120,000

    About This RoleTechnical Support Professionals play a vital role in delivering exceptional customer experiences by providing timely and effective resolutions to technical issues. If you are passionate about troubleshooting, have excellent communication skills, and thrive in a fast-paced environment, this could be the ideal opportunity for you.We're seeking...

  • Remote Support Expert

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time $6,000 - $7,200

    Job OverviewThe role of a Technical Support Specialist is multifaceted, requiring individuals to provide exceptional remote support to customers.This involves reviewing and updating support tickets, troubleshooting issues, and ensuring prompt resolutions while documenting processes.Key ResponsibilitiesManage and update support tickets for efficient...

  • Technical Support Expert

    2 weeks ago

    Porac, Philippines beBeeCybersecurity Full time $40,000 - $60,000

    ">Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our support staff, you will play a crucial role in providing technical assistance and guidance to our learners.Key Responsibilities:Deliver comprehensive technical support via various channels including chat and email.Offer expert...

  • Expert Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeProblemSolver Full time $90,000 - $140,000

    Technical Support Expert RoleThe Technical Support Expert is a critical position within an organization, focused on resolving complex technical issues and driving the growth of other team members through knowledge sharing and mentorship.Key Responsibilities:Act as the primary point of contact for high-priority or highly complex issues; lead diagnosis,...

  • Technical Support Expert

    2 weeks ago

    Porac, Philippines beBeeSupport Full time ₱50,000 - ₱80,000

    Job DescriptionAs a Technical Support Specialist, you will be the first point of contact for customer queries via chat, email, and phone. You will resolve support tickets from initiation to resolution, escalate issues to subject matter experts when needed, update support content based on recurring issues and product updates, and audit and review AI Bot...

  • Support Services Expert

    2 weeks ago

    Porac, Philippines beBeeJobDescription Full time ₱1,000,000 - ₱1,500,000

    Support Services ExpertWe're looking for a skilled professional to join our remote team as a Support Services Expert. This role involves resolving customer support tickets, troubleshooting technical issues, and collaborating with clients to deliver the best outcomes. If you have strong client service, analytical skills, and experience in SQL, Linux, and...

  • Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeITSupport Full time $8,400 - $9,000

    Remote IT Support Expert Job OpportunityThe successful candidate will be responsible for delivering technical assistance and resolving issues across multiple platforms, including Microsoft 365, Google Workspace, QuickBooks, and RMM tools. This role requires a proactive, analytical individual who can thrive in a fast-paced virtual environment.

  • Remote Technical Support Specialist

    2 weeks ago

    Porac, Philippines beBeeTechnical Full time $40,000 - $55,000

    Job RoleAs a Technical Support Expert, you will provide technical assistance and troubleshooting support for various clients across industries.You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.ResponsibilitiesRespond to inbound technical...

  • Technical Support Expert

    2 weeks ago

    Porac, Philippines beBeeConsultant Full time $32,000 - $48,000

    Secure Your Future in Tech SupportJob Description:Are you passionate about the world of technology?Do you want to be part of a global company that provides secure technical support and customer service?As a Technical Support Consultant, you will be responsible for providing exceptional technical support via calls, chats, and emails.Resolve support inquiries...

  • Remote Desktop Support Expert

    2 weeks ago

    Porac, Philippines beBeeTechnician Full time ₱800,000 - ₱1,000,000

    Desktop Support SpecialistJob Description:The Desktop Support Specialist provides technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies. This role involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal performance for...