SaaS Customer Training Expert

20 hours ago


Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱3,500 - ₱5,000

Unlock the Potential of Our SaaS Platform


  • We're seeking a highly skilled Customer Training Specialist to empower users worldwide to get the most out of our collaboration platform.

As a key member of our fast-growing SaaS team, you'll lead engaging training sessions from live webinars (50–200 attendees) to tailored 1:1 sessions. Your role will be crucial in helping teams adopt our product effectively.

Your Key Responsibilities:
  1. Deliver high-quality live training sessions to diverse customer groups, showcasing product features and best practices.
  2. Customize content based on business needs, product usage, and feedback, ensuring a seamless user experience.
  3. Identify opportunities for growth, adoption, and account expansion through data analysis and market insights.
  4. Collaborate with internal teams to drive product development and customer success.
  5. Stay current on product updates and tech integrations to provide expert guidance to customers.

What You Bring:
  • A minimum of 4 years' experience in training, enablement, customer success, or SaaS consulting.
  • Exceptional presentation and facilitation skills, comfortable presenting to groups of 10–200 attendees.
  • Tech-savviness and confidence using multiple tools and platforms.
  • A customer-first mindset with soft sales ability.
  • Excellent time management and adaptability in a fast-paced environment.

If you're passionate about empowering others to succeed with technology and love presenting, we'd like to connect with you

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