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Duties and Responsibilities Lead

3 weeks ago

San Fernando, Central Luzon, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000
Operations Leadership Role

About Us:

We are a provider of outsourced digital services, aiming to deliver exceptional customer experiences to technology companies. Our cloud-based infrastructure enables us to serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, and more.

What We Offer: Competitive salaries, comprehensive benefits, internal mobility opportunities, and a supportive environment for growth and development.

The Role:

As an Operations Manager, you will lead your department to drive team performance and deliver outstanding results. You will focus on solving operational issues through innovation, manage relationships with team members, and develop their skills and practices.

Key Responsibilities:
  • Develop effective plans to achieve team targets
  • Identify strengths and weaknesses, providing guidance and development opportunities
  • Assign tasks that leverage strengths and address weaknesses
  • Build trust and respect through regular one-on-one sessions and ongoing communication
  • Improve or streamline daily processes to enhance duties and responsibilities
Requirements:
  • At least 3 years of experience in customer experience operations and management roles
  • Strong leadership and management skills
  • Good track record of meeting and delivering targets
  • Excellent verbal and written communication skills
  • Aptitude for multi-tasking in a fast-paced environment
  • Ability to analyze situations and data, making informed decisions
EEO and Accommodations:

We are an equal opportunity workplace and affirmative action employer. We celebrate diversity and are committed to inclusive practices. If you need reasonable accommodations in any part of the hiring process, please let us know.

Career Opportunities:

We invite you to explore all our career opportunities and apply through the provided link.