Customer Service Ambassador

1 month ago


Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time
Job Description

We are seeking highly motivated individuals to fill the role of Customer Service Representative in our team at Gratitude Philippines.

About the Role

This position involves handling customer complaints, providing solutions and alternatives within time limits, managing large volumes of incoming calls, and following established communication procedures and policies. The ideal candidate will have excellent problem-solving skills, with the ability to resolve product or service issues effectively.

Responsibilities
  • Handle customer complaints and provide suitable solutions and alternatives
  • Manage a high volume of incoming calls in a timely and efficient manner
  • Follow established communication procedures and guidelines to ensure quality service
  • Resolve product or service issues by clarifying customer complaints and selecting the best solution
Requirements

To be successful in this role, you will need:

  • A college graduate with no prior experience required (or HS/SHS graduate with 3 months BPO experience)
  • The willingness to work onsite
What We Offer

In return for your hard work and dedication, we offer a competitive salary range of **₱13,000 - ₱15,000** per month.



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