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Customer Service Ambassador

2 months ago

Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time
Telecommunication Account Representative

We are seeking a skilled Telecommunication Account Representative to join our team at Talent Outsourcing Channel Solutions.

Job Responsibilities:
  • Client Service Delivery: Provide exceptional customer service to existing clients, ensuring their needs are met and exceeding their expectations.
  • Call Center Operations: Answer customer support calls in a timely and professional manner, resolving issues efficiently and effectively.
  • Data Management: Update client databases as necessary, maintaining accurate and up-to-date information.
  • Sales Promotion: Promote other products and services to clients when opportunities arise, driving revenue growth and expansion.
Qualifications:
  • Experience: Previous call center experience is not required but desirable. We welcome candidates with transferable skills and a strong work ethic.
  • Education: A high school diploma or equivalent is mandatory; additional education or training in customer service is highly valued.
  • Flexibility: Ability to work in rotating shifts, including evenings, weekends, and holidays, ensuring 24/7 customer support coverage.
  • Work Environment: Amenable to working on-site, collaborating with colleagues, and contributing to a dynamic team environment.
What We Offer:
  • Competitive Compensation: Salary plus high incentives, company bonuses, and night differential ensure fair compensation for your hard work.
  • Professional Development: Paid training programs equip you with the necessary skills and knowledge to excel in your role.
  • Benefits Package: Comprehensive HMO benefits, government-mandated benefits, and paid leaves provide peace of mind and work-life balance.

As a Telecommunication Account Representative, you will have the opportunity to grow with our company, develop new skills, and contribute to the success of our team. We offer a supportive work environment, competitive compensation, and opportunities for advancement. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.