Technical Deployment Specialist

4 days ago


Mandaluyong City, National Capital Region, Philippines Cloudstaff Full time
Job Description

We are seeking a highly skilled Technical Deployment Specialist to join our team at Cloudstaff, the leading outsourcing company. As a key member of our team, you will be responsible for ensuring the delivery of support services to our newly onboarded customers, focusing on network installation.

  • Collaborate with Installers and Project Managers on the network implementation of new installations or deployments.
  • Address concerns of newly onboarded properties during installation.
  • Perform Post Install Checks (PIC) and follow up with installers on any missing or failed items.
  • Monitor and ensure the completion of PICs. Identify any training or installation processes that need to be covered or changes that need to be made.
Key Responsibilities
  • Ensure all tools are available and accessible for property staff.
  • Work with Field Technicians to troubleshoot installation-related issues.
  • Coordinate and schedule training with property staff for Site Dashboard and Conference Tool (if applicable) and provide Splash Page orientation.
  • Ensure all devices are set up and monitored in the NMS.


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