IT Software Deployment Specialist

7 days ago


Makati City, National Capital Region, Philippines JK Network Services Full time

**About JK Network Services**

We are a dynamic IT company seeking an experienced Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for providing comprehensive technical support for the deployment and configuration of SaaS solutions.

The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for staying up-to-date with the latest SaaS technologies.

**Key Responsibilities:**

  • Provide timely and effective technical support for SaaS application users.
  • Troubleshoot and resolve complex technical issues related to SaaS applications.
  • Liaise with internal teams to understand requirements and deliver tailored solutions.
  • Document processes and procedures to ensure knowledge management and consistency.
  • Analyze data and provide recommendations to improve system performance and user experience.

**Requirements and Qualifications:**

We are looking for a highly skilled and motivated individual with a background in IT or a related field. The ideal candidate will have:

  • A degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in a technical support role.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

**Benefits and Perks:**

We offer a competitive salary package, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and experienced Technical Support Engineer looking for a new challenge, we encourage you to apply.



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