Client Engagement Director

2 days ago

Makati City, National Capital Region, Philippines Aidea Integrated Technologies Inc. Full time
Job Title: Client Engagement Manager

About the Role:

The Client Engagement Manager will play a crucial role in leading the client engagement and success initiatives of Aidea Integrated Technologies Inc., working closely with the Client Partnership and Marketing Operations groups to pursue high-impact leads, generate new business opportunities, and develop winning proposals.

Key Responsibilities:

  • Conduct market research and intelligence gathering to determine the firm's position in the market and identify opportunities to expand market reach.
  • Perform comprehensive analyses of the competitive landscape, stakeholders, and trends shaping the market to define market strategy for the sectors.
  • Manage new business development activities, including potential client and lead tracking, and collaborate with leadership and Corporate Communications team to develop materials that reflect and fulfill marketing and business development strategy.
  • Lead proposal and qualifications submission and curate impactful image-driven portfolios of the firm's work.
  • Work with Proposals and Contracts Team to ensure project goals, deliverables, and deadlines are met.
  • Monitor/tracks opportunities, sales bookings, and pipeline of assigned market sectors to meet targets.
  • Prepare regular sales bookings and pipeline reports.
  • Perform multiple marketing activities against rapid and frequent deadlines.
  • Identify client success and nurturing programs, ensuring continuous building of long-term relationships with clients and partners.
  • Represent the firm in client and professional organizations, attend functions as appropriate, and nurture new business leads.

Requirements:

  • Solid understanding of various project typologies, scopes of services, and deliverables in architecture, planning, interior design, EGD, and VDC.
  • Possess an existing network of connections to clients, owners, and consultants.
  • Proven leadership and management skills and can develop collaborative relationships within the firm and externally.
  • Exceptional written and verbal communication skills with strong visual and storytelling ability.
  • Ability to work effectively in an environment with multiple deadlines and stakeholders, executing and prioritizing tasks efficiently and accurately.
  • Excellent problem-solving, multi-tasking, time management, and organizational skills.
  • Comfortable in a fast-paced team environment, working with heightened attention to detail and an emphasis on quality.
  • Strong interpersonal skills and a disposition that is positive and professional.
  • Ability to handle confidential matters related to clients, projects, and fees range.
  • Proficiency in MS Office applications and familiarity with other software like Acrobat, Adobe Creative Suite CS6.
  • Knowledge in CRM.
  • Demonstrates culture-fitness and prescribed corporate branding: image, values, and behaviors of the firm.

Qualifications:

  • Bachelor's degree in architecture or engineering, or related design degree.
  • Minimum of 5-10 years working experience.

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