Workforce Management Supervisor

Real Time Workforce Management SupervisorThe WFM Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly, and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal business leaders to determine corrective actions to mitigate events...

The Responsibilities:● Supervises 20 Real time Analysts Globally● Perform one on one coaching with the RTA's● Train and Orient new RTA's● Analyze intra-day staffing reports and recommends changes to staffing in order to meetservice level client expectations and requirements.● Make objective recommendations on incident management● Coordinates with...

Responsibilities Supervises 20 Real time Analysts Globally Perform one on one coaching with the RTA's Train and Orient new RTA's Analyze intra-day staffing reports and recommends changes to staffing in order to meet service level client expectations and requirements. Make objective recommendations on incident management Coordinate with Operational...

Job Description:This role entails supervising a team of 20 real-time analysts working globally. Key responsibilities include one-on-one coaching, training, and orienting new team members. Additionally, this position involves analyzing intra-day staffing reports to optimize service levels and make recommendations on incident management.Required Skills &...

Job Title: Workforce Management SupervisorThe role of the Real Time Workforce Management Supervisor is to oversee a team of analysts, ensuring that they take action to meet company goals and performance indicators.This supervisor works closely with the Workforce Manager and internal business leaders to identify corrective actions that mitigate events...

Job Title:Store Supervisor/ Assistant SupervisorJob Summary:We are seeking a highly skilled Store Supervisor/Assistant Supervisor to join our team. The successful candidate will be responsible for managing the day-to-day operations of the store, ensuring excellent customer service, and driving sales growth.Key Responsibilities:Manage store inventory and...

Job Openings Store Supervisor/ Assistant Supervisor - Mansilingan BacolodAbout the Job OpportunityWe are seeking a highly skilled and experienced Store Supervisor/Assistant Supervisor to join our retail team in Mansilingan Bacolod.

QualificationsAt least 5 years of workforce planning experienceAt least 3 years of experience directly leading teamsExperience creating presentationsExperience presenting to senior leadership and executive leadershipExperience working with large datasets and extracting insightsExperience managing multiple projects at onceExperience with capacity planning and...

Qualifications At least 5 years of workforce planning experience At least 3 years of experience directly leading teams Experience creating presentations Experience presenting to senior leadership and executive leadership Experience working with large datasets and extracting insights Experience managing multiple projects at once Experience with...

The Manager, Call Center Operations will lead a team of Supervisors by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, increase productivity, cultivate sales, and improve the performance of Supervisors and Representatives. Improve team member...