Workforce Director

20 hours ago


Iloilo City, Western Visayas, Philippines XtendOps Full time
Qualifications
  • At least 5 years of workforce planning experience
  • At least 3 years of experience directly leading teams
  • Experience creating presentations
  • Experience presenting to senior leadership and executive leadership
  • Experience working with large datasets and extracting insights
  • Experience managing multiple projects at once
  • Experience with capacity planning and seat allowance
  • Proficient in English (speaking and writing)
  • Experience with data visualization tools
  • Experience with SQL
  • Experience managing budgets and analyzing financial data
  • Experience working in the contact center BPO industry
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