Travel Solutions Expert

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱1,514,000 - ₱2,513,000
Job Description

An expert in providing travel solutions, taking pride in delivering a premium experience. Empowered to make informed decisions using tools and market insights that drive revenue and customer satisfaction.

Key Responsibilities
  • Provide travel solutions in multiple languages for all contacts.
  • Champion our brand values by demonstrating knowledge, passion, and pride.
  • Foster a culture of global diversity and inclusivity for guests and business needs.
  • Meet or exceed performance expectations (revenue, conversion, quality, partner offers, guest satisfaction) despite challenges or obstacles.
  • Nurture relationships with guests through active listening and effective communication.
  • Inspire loyalty through personalized service driven by guest needs.
  • Use creativity to find solutions that drive results; take ownership and consider ideas and feedback from others.
  • Manage time efficiently and navigate multiple systems to provide an enhanced guest experience.
  • Work effectively by understanding, trusting, and utilizing tools and information appropriately.
  • Take ownership of personal development and align with team priorities and company goals.
  • Embrace change and adapt well to evolving situations and tasks while sensitively responding and supporting others through change.
  • Understand the impact of own actions on self and others (colleagues, guests, and hotels).
  • Seek opportunities to improve individual and team performance and help colleagues stay motivated.
  • Sustain and demonstrate our company values and ways of working.
Requirements
  • Expertise in travel and hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Adaptability and flexibility in a fast-paced environment.
Benefits
  • Ongoing training and development opportunities.
  • A dynamic and supportive team environment.
  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
About Us

We are a leading hospitality company dedicated to delivering exceptional guest experiences. We value innovation, collaboration, and customer satisfaction.

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