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Customer Service Associate

2 months ago

Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Key Highlights

ACCOUNT: Change Healthcare

We are seeking a skilled Customer Service Representative to join our team at Gratitude Philippines. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and explain features and benefits to customers
  • Upsell and cross-sell products to customers
  • Collaborate with internal teams to resolve customer issues

Requirements:
  • High school diploma or equivalent required
  • 1-2 years of customer service experience required
  • Strong communication and problem-solving skills required
  • Ability to work in a fast-paced environment required

What We Offer:
  • Competitive salary range: 15k - 20k
  • Non-taxable allowance: 2,000
  • Complete benefits package (SSS, TIN, PAG-IBIG, PHILHEALTH)
  • Ongoing training and development opportunities

Location:
Must be willing to work in Mckinley, Taguig

About Us:
Gratitude Philippines is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this role.