Case Manager Professional

1 day ago

Taguig, National Capital Region, Philippines beBeeCaseManagement Full time ₱450,000 - ₱900,000

Job Summary:

We are seeking a skilled Case Management Lead to oversee and lead customer-impacting workflows, ensuring seamless and efficient service delivery. The successful candidate will partner with internal teams and external stakeholders to drive improvements in workflow design and automation.

The ideal candidate will have strong critical thinking skills, excellent communication and orchestration abilities, and experience in project management and CRM development. This role offers opportunities for professional growth and development, aligning with our company's commitment to creating a wonderful world for our people, business, and nation.

Key Responsibilities
  • Oversight and leadership of customer-impacting workflows to ensure seamless service delivery.
  • Collaboration with Operations and Voice of the Customer teams to understand and resolve customer pain points and challenges.
  • Championing customer experience improvement in CRM workflow management.
  • Driving automation and system improvement initiatives to lessen agent-assisted transactions and manual processes.
Required Skills and Qualifications
  • Critical thinking to dissect performance issues and identify root causes.
  • Strong orchestration, consultation, facilitation, and communication skills.
  • Ability to work autonomously and collaboratively.
  • Excellent attention to detail with strong organizational skills.
  • Experience in project management and CRM development preferred.
Benefits
  • Opportunities for professional growth and development.
  • Alignment with company values and mission.
  • Collaborative and dynamic work environment.
Others
  • This role is open to professionals looking for a challenging opportunity to make a difference.
  • Award-winning company culture and values.

  • Medical Case Manager

    2 days ago

    Taguig, National Capital Region, Philippines Tata Consultancy Services Full time

    Sourcing Associate at Tata Consultancy ServicesResponsibilitiesPH Registered nurses to review workers compensation claims with serious injury and that need surgery/lengthy treatments, create a return-to-work plan, work with various stakeholders (medical providers, injured worker, employer, attorney) to track the treatment plan and help bring the injured...

  • Paralegal Professional

    2 days ago

    Taguig, National Capital Region, Philippines beBeeParalegal Full time ₱400,000 - ₱800,000

    Job Title: Paralegal ProfessionalWe are seeking a highly skilled and organized Paralegal Professional to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Responsibilities:Manage reportorial requirements such as disclosure requirements, publication...

  • Senior Marketing Professional

    19 hours ago

    Taguig, National Capital Region, Philippines beBeeMarketing Full time ₱600,000 - ₱1,200,000

    Job DescriptionA highly skilled professional will manage and maintain the marketing platform used in our organization.The ideal candidate will resolve and close marketing-related cases using available tools, ensuring compliance with SLAs and SOPs; support marketing managers through case management, onboarding, billing, sales order creation, WBS setup,...

  • Professional Healthcare Advocate

    2 days ago

    Taguig, National Capital Region, Philippines beBeeHealthcare Full time ₱900,000 - ₱1,200,000

    Job Title: Medical Case ManagerWe are seeking a highly skilled and experienced Medical Case Manager to join our team. In this critical role, you will be responsible for managing the medical needs of injured employees and working closely with healthcare providers, employers, and adjusters to ensure timely and effective care.Key Responsibilities:Conduct...

  • HR Professional

    25 minutes ago

    Taguig, National Capital Region, Philippines beBeeHumanResources Full time ₱150,000 - ₱250,000

    Job TitleAn HR Associate is responsible for assisting employee cases, employee and labor law compliance, and disciplinary actions.ResponsibilitiesAssist with employee cases, employee and labor law compliance, and disciplinary actions.RequirementsGraduate of Human Resources, Psychology, or related fieldFresh graduates are welcome to applyKnowledge in Employee...

  • Senior Associate, Escalation Management

    1 day ago

    Taguig, National Capital Region, Philippines Lazada Full time

    Direct message the job poster from LazadaWork arrangementFull 5-day work in the officeKey Tasks & ResponsibilitiesPrimary Escalation Resolution: Own end-to-end resolution of high-risk escalations from regulatory bodies, Media and C-level complaints, achieving 90%+ "First Call Resolution" rate & 24hrs resolution and preventing case recurrence through...

  • Software Testing Professional

    3 days ago

    Taguig, National Capital Region, Philippines beBeeAutomation Full time ₱800,000 - ₱1,200,000

    Job OverviewThis role focuses on performing manual and automated testing to ensure the quality of software applications.As a Software Tester, you will work closely with a scrum team to refine stories and identify effective test strategies.You will create comprehensive test plans that can be easily executed by yourself or others, and design and implement...

  • Clinical Research Professional

    2 days ago

    Taguig, National Capital Region, Philippines beBeeResearch Full time ₱150,000 - ₱250,000

    Job DetailsWe are seeking an experienced Clinical Research Coordinator to join our team.About the RoleThe successful candidate will be responsible for coordinating clinical research studies, including managing subject enrollment, data collection and entry, and study completion. This role requires strong organizational skills, attention to detail, and...

  • Strategic Business Development Professional

    19 hours ago

    Taguig, National Capital Region, Philippines beBeeBusinessAnalyst Full time ₱800,000 - ₱1,200,000

    Business Analysis Role OverviewWe are seeking a highly skilled Business Analyst to collaborate with stakeholders and drive business growth. Key ResponsibilitiesCollaborate with cross-functional teams to gather, analyze, and document business requirements.Develop detailed technical specifications and user stories that meet business objectives.Conduct...

  • Senior Oracle Fusion SCM Professional

    18 hours ago

    Taguig, National Capital Region, Philippines beBeeOrcale Full time ₱900,000 - ₱1,200,000

    Senior Consultant - Oracle Fusion SCMWe're seeking an accomplished professional to join our Oracle Team, with a strong background in Oracle Fusion SCM. This is an exceptional opportunity to make a meaningful contribution and grow professionally.Job RequirementsA minimum of 3-5 years of experience working in Oracle SCM modules, including at least 2 years of...