
Intake Operations Coordinator
1 day ago
About the Role:
This is a detail-driven position that involves accurately entering intake data, applying standardized coding procedures, and maintaining reliable records to support case preparation. The ideal candidate will play a critical role in ensuring client records are complete, compliant, and ready for legal action.
Main Responsibilities:
- Enter and maintain intake information with accuracy and speed using the firm's case management systems.
- Apply coding standards to classify and organize case data consistently.
- Review and audit records regularly to uphold accuracy benchmarks.
- Organize and update electronic files to ensure accessibility and compliance with firm protocols.
- Communicate with intake and case management teams to clarify missing or unclear information.
- Safeguard confidential client data in alignment with privacy and compliance requirements.
- Generate intake reports and extract data to support attorney and case manager needs.
- Suggest process improvements to enhance intake speed, accuracy, and reliability.
Requirements:
- Minimum 2 years of professional experience in data entry, coding, or intake coordination.
- Proven ability to use databases, spreadsheets, or case management systems effectively.
- High attention to detail with the ability to maintain accuracy under deadlines.
- Strong English communication skills (written and verbal).
- Demonstrated ability to handle confidential information with discretion.
- Stable wired internet connection with a tested backup option to ensure reliability.
- Full availability to work U.S. business hours in Pacific Standard Time (PST), with occasional Saturday coverage.
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