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Channel Support Specialist Role
3 weeks ago
At Sutherland, we're seeking a highly skilled Channel Support Specialist to join our team. This role is perfect for individuals with a passion for delivering exceptional support and driving partner success.
In this position, you'll serve as the primary point of contact for our channel partners, providing timely and effective support to address their inquiries and resolve issues promptly. Your expertise in CRM software and Microsoft Office Suite will be invaluable in managing partner interactions and support activities.
You'll also play a crucial role in collaborating with internal teams to ensure our partners have access to the resources they need to excel. By identifying competency gaps and proposing improvements, you'll contribute to the growth and development of our channel ecosystem.
We're looking for someone with 2-3 years of experience in a support or customer service role, preferably in a B2B environment. Strong communication and interpersonal skills are essential, along with proficiency in CRM software and Microsoft Office Suite.
If you're passionate about building strong relationships with partners and driving business growth, we encourage you to apply for this exciting opportunity.
