Scheduling Coordinator

17 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCare Full time ₱600,000 - ₱800,000
Scheduling and Care Coordination Professional

As a highly organized and detail-oriented scheduling and care coordination specialist, you will manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks. Your primary responsibilities will include developing and maintaining accurate schedules for clinicians and clients, ensuring appropriate client-to-clinician ratios, and serving as the primary point of contact for scheduling inquiries from clients and staff.

Key Responsibilities:
  • Scheduling Management
    • Develop and maintain accurate schedules for clinicians and clients.
    • Ensure appropriate client-to-clinician ratios.
Care Coordination
  • Coordinate care across multiple disciplines.
  • Arrange substitute clinicians when needed to ensure uninterrupted services.
Client & Staff Communication
  • Answer incoming calls and respond to inquiries with professionalism and urgency.
  • Maintain consistent and clear communication via phone and email with families and staff.
Record & Document Management
  • Maintain and audit client records for accuracy and compliance.
  • Ensure timely documentation and updates in relevant systems.
Reception Oversight
  • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries.
Administrative Support
  • Verify insurance benefits and monitor ongoing eligibility.
  • Track changes in coverage and authorization status.
  • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking.
This role requires proven experience in scheduling, administrative support, or healthcare coordination, excellent communication and interpersonal skills, strong organizational and multitasking abilities, proficiency in relevant software tools (Google Drive, CentralReach, Monday.com, Excel), and prior experience in a healthcare or therapy-based setting is a plus.

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