
Home Care Scheduler
19 hours ago
This is a unique chance to work in a fast-paced home care environment where you will be responsible for creating order and coordinating caregiver schedules.
You will be assigned to a U.S.-based home care client, working closely with their operations team. Your primary responsibilities will include managing caregiver schedules, communicating changes, and ensuring consistent, compassionate care for seniors in their homes.
Key Responsibilities- Build and maintain up-to-date caregiver schedules across multiple counties
- Respond quickly to schedule changes or issues
- Communicate effectively with clients and caregivers using remote communication tools
- Update records and case notes in WellSky (training provided)
- Collaborate with the operations team to maintain smooth staffing and flag any issues
- Conduct regular check-ins and evaluations with caregivers
- Generate weekly reports and keep leadership informed
- Experience in scheduling; healthcare or home care experience is beneficial
- Calm under pressure and naturally organized
- Enjoy solving problems on the fly
- Comfortable with software systems and remote communication
- Ability to build strong relationships with stakeholders and be a trusted partner
- Take initiative and be a strong team player
- Willing to work in a US time zone schedule
- Ability to secure the required technical setup including:
- A primary internet connection of at least 25 Mbps
- A backup laptop, backup internet device, and backup power source
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