Scheduling Coordinator

18 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeAppointment Full time ₱200,000 - ₱300,000
Role Overview

This position requires a highly motivated and personable individual to fill the role of an Appointment Coordinator.

Key Responsibilities
  • Prospect Outreach: Engage potential clients through outbound calls, emails, and other communication channels to secure new business opportunities.
  • Inbound Call Management: Answer inbound calls professionally and respond to inquiries to convert leads into appointments with our sales teams.
  • Provide accurate product information and ensure prompt assistance for callers to build trust in our brand.
  • Appointment Scheduling: Coordinate and schedule appointments or meetings between prospects, sales teams, and local partners.
  • Lead Qualification: Assess and qualify leads to ensure a smooth transition for the sales team and maximize their productivity.
  • Data Management: Maintain accurate records of prospect interactions and appointment statuses in our CRM system to inform future sales strategies.
  • Follow-Up: Conduct follow-up calls and emails to confirm appointments and reschedule if necessary to maintain high levels of customer satisfaction.
  • Reporting: Provide regular updates on call activities, appointment outcomes, and obstacles encountered during the process to help optimize our sales approach.
Qualifications
  • Experience in appointment-setting is required to succeed in this role.
  • A high school diploma or equivalent is required; a bachelor's degree in Business, Marketing, or a related field is preferred.
  • Excellent verbal and written communication skills are necessary to articulate value propositions clearly and effectively communicate with stakeholders.
  • Technical Proficiency: Our team uses HubSpot CRM software and digital communication tools, so comfort with these systems is essential.
  • Organizational Skills: Strong time management and organizational skills with attention to detail are crucial to meeting deadlines and delivering results.
  • Motivation: Self-driven, goal-oriented, and resilient individuals who can navigate rejection are well-suited for this role.
  • Team Player: Ability to work well both independently and in a collaborative environment is vital to our success.
  • Adaptability: Willingness to learn new techniques and adapt to changing market trends is essential for long-term growth and development.

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