Appointments Scheduler and Compliance Coordinator

2 days ago

Pasig, National Capital Region, Philippines beBeeVerification Full time ₱283,630
Appointment Rules Verification Specialist

This role is ideal for individuals with a meticulous approach to scheduling and a passion for ensuring accuracy in appointment records.

Key Responsibilities:
  • Review scheduled appointments daily and weekly to ensure there are no conflicts with other providers' appointments
  • Adjust and substitute conflicting appointments with valid alternative codes, ensuring providers can continue delivering services without interruptions
  • Plan and schedule necessary bloodwork and urine screening appointments for clients, ensuring all relevant appointments are accounted for and non-conflicting
  • Export and update the Active Client List in the designated spreadsheet daily, ensuring all entries are current and accurate
  • Update the housing roster by comparing Buildium vs. ICANotes Active Clients, specifically updating the “CAT A | CAT B” tab on a weekly basis
  • Generate and distribute weekly and monthly reports related to appointment code conflicts, providing detailed analysis and actionable insights to management
  • Conduct daily and weekly rules verification to ensure all appointments adhere to established guidelines, reducing the risk of billing concerns and service disruptions
  • Update and monitor the DSP and CPRS sheets, comparing the FHS sheet versus the Position Seat Sheet to ensure accurate client assignments
  • Maintain and update the DSP/CPRS assignment sheet, ensuring new clients are added and discharged clients are removed promptly
  • Monitor and update the DSP/CPRS calendar, ensuring it accurately reflects current assignments and service needs
  • Update the PRP calendar for group appointments on a weekly basis, ensuring all scheduled sessions are correctly documented
  • Perform other duties as assigned by the Scheduling Department Manager to support the overall efficiency and compliance of the scheduling department
Requirements:
  • Deep understanding of behavioral health and/or medical appointment requirements
  • Familiarity with Medicaid/Medicare and private insurance scheduling rules
  • Strong attention to detail, time management, and accuracy
  • Excellent communication and teamwork skills
  • Proficiency with electronic health records (EHRs), scheduling software, and Excel

The ideal candidate will possess a strong background in healthcare scheduling, billing, or administrative support, with experience working with behavioral health or outpatient medical practices preferred. A high school diploma or GED is required; an Associate's or Bachelor's degree is desired.],

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