
Healthcare Service Scheduler
2 days ago
We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication.
This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.
Key Responsibilities:- Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
- Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
- Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
- Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
- Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
- Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
The ideal candidate will possess 1-2 years' experience in scheduling and coordination, preferably within a healthcare or home care service. They should have exceptional communication skills, ability to prioritize and multitask in a fast-paced environment, strong attention to detail, be organized, and proficient in Microsoft Office.
Requirements:- 1-2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
- Exceptional communication skills
- Must be able to prioritize and multitask in a fast-paced environment
- Strong attention to detail and organized
- Problem solver
- Must be proficient in Microsoft Office
A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet connection is mandatory. Reliable power backup solution is also required to manage load shedding and power outages.
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