
Technical Documentation Specialist
3 days ago
We are looking for a Technical Writer with experience creating end-user, administrator, and developer-facing content, good writing and editing skills, and a keen eye for detail. In this role, you will create, develop, and maintain product-facing documentation and videos for new and existing users.
The Central Engineering Documentation Team supports the following products: Notes, Domino, Designer, Digital Experience, Sametime, Connections, and SafeLinx. This position requires you to handle all aspects of producing product documentation including writing, proofreading, editing, running documentation builds, and managing localization efforts.
- Write, edit, and review documentation to ensure accuracy and quality.
- Collaborate with cross-functional teams to create documentation that meets business requirements.
- Manage localization efforts, ensuring documentation is translated accurately and on time.
- Stay up-to-date with product developments and changes, adapting documentation accordingly.
Required Skills and Qualifications:
- Bachelor's degree in Technical Writing or Computer Science or related discipline; or Master's degree
- Minimum of 3-5 years' hands-on experience working with DITA or MarkDown
- Excellent writing, editing, and communication skills
- Knowledge of DITA, MarkDown, HTML 5, GitHub, and Jira
What We Offer:
- Competitive salary package
- Company bonuses
- Performance bonus
- Huge career growth with work-life balance environment
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