Documentation Expert

3 days ago


Pasig, National Capital Region, Philippines HCLSoftware Full time
Job Summary

We are seeking a highly skilled Technical Writer to join our Central Engineering Documentation Team. The successful candidate will be responsible for creating, developing, and maintaining product-facing documentation and videos for new and existing users.

The ideal candidate will have strong writing skills, excellent research skills, and the ability to synthesize information from multiple resources. They will also possess knowledge of DITA, MarkDown, HTML 5, GitHub, and Jira.

  • Develop and maintain product documentation, including user guides, technical notes, and API references.
  • Create high-quality video content to support product documentation.
  • Collaborate with cross-functional teams, including design and development, to create embedded assistance and eLearning materials.
  • Work independently and as part of a team to meet deadlines and deliver high-quality results.

Key Responsibilities:

  • Develop and maintain product documentation, including user guides, technical notes, and API references
  • Create high-quality video content to support product documentation
  • Collaborate with cross-functional teams to create embedded assistance and eLearning materials
  • Work independently and as part of a team to meet deadlines and deliver high-quality results

Requirements:

  • 3-5+ years relevant work experience (development and/or writing)
  • Strong writing and editing skills, with a keen eye for detail
  • Knowledge of DITA, MarkDown, HTML 5, GitHub, and Jira
  • Ability to work in an Agile or continuous delivery development environment

Benefits:

  • Competitive salary package
  • Company bonuses
  • Performance bonus
  • Huge career growth with work-life balance environment


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