Senior Systems Administration Professional

24 hours ago

Tarlac City, Central Luzon, Philippines beBeeSystemsAdministrator Full time ₱6,000,000 - ₱8,000,000

Job Overview:

  • This role involves working as a senior-level systems administrator to manage complex technical issues, provide training, and support for the IT team.

Main Responsibilities:

  • Resolve complex technical issues via phone, email, or onsite
  • Act as primary escalation point from tier 1 and tier 2 support technicians
  • Provide training as needed to junior support teams
  • Advanced troubleshooting for server network issues including Cisco, Fortinet, Meraki, Dell, Palo Alto, Ubiquiti, and SonicWall hardware
  • Expertise in Microsoft products including Windows Server, Azure, Cloud Computing, desktop operating systems, and hardware
  • Manage Citrix environments including XenApp, XenDesktop, and Netscaler products
  • Design, implement, and support virtualization technologies including VMware, Hyper-V, and Citrix Xen
  • Familiarity with enterprise storage systems including iSCSI, RAID, SAN, and NAS
  • Expert-level skills in Office 365 and Azure administration, migrations, and license management
  • Manage device firmware and OS patching/upgrades across multiple platforms
  • Create and maintain technical documentation and standard operating procedures
  • Project ownership, handling assigned projects, and meeting deadlines consistently

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent professional experience)
  • Relevant certifications preferred: Microsoft MCSA/MCSE, Azure Administrator/Engineer, Cisco CCNA/CCNP, VMware VCP, Citrix CCA/CCP, Fortinet NSE, Palo Alto PCNSA/PCNSE
  • 5+ years in advanced systems/network administration, preferably in MSP or enterprise environment
  • Proven ability to resolve complex technical issues via phone, email, remote access, and onsite
  • Hands-on expertise with network troubleshooting and configuration for various devices
  • Strong experience managing Citrix environments, Active Directory, and virtualization technologies
  • Proficiency in enterprise storage systems and Office 365/Azure administration
  • Excellent problem-solving and analytical abilities
  • Strong communication skills for direct client interaction and team collaboration
  • Able to work independently with minimal supervision in a remote setting

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