Professional Virtual Administrative Support

MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The primary responsibility of the Virtual Assistant is to be organized, prioritize tasks efficiently, and support the Executive Assistant.

The ideal candidate should have an excellent command of the English language, possess a strong work ethic, and have prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimal supervision.

To be considered for this role, you must complete a full application on our careers page, including all screening questions and a brief pre-employment test.

• Perform various administrative duties with accuracy and efficiency
• Capture and input information into the company database accurately
• Keep all filing systems up-to-date and well-organized
• Provide support in a team-based environment
• Communicate effectively with stakeholders via email, phone, or in-person meetings
• Respond promptly to emails and phone calls
• Schedule meetings and appointments efficiently
• Book travel and accommodations as needed
• Manage a contact list and update it regularly
• Prepare customer spreadsheets and maintain online records
• Create presentations as assigned by management
• Meet team productivity and accuracy standards
• Ensure confidentiality while handling sensitive information
• Follow policies, procedures, and workflows set by department leadership
• Perform other administrative tasks and duties as needed

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.

• Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Able to type swiftly and accurately (20+ words per minute)

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Our benefits include:

• HMO plus dependent and Dental coverage
• Free meal during training
• Career growth and learning opportunities
• Allowances (Rice, Clothing, Laundry, Meal)
• Performance and loyalty bonuses
• Frequent disinfection and fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.