Customer Service Liaison for Telco Services

7 days ago


Manila, National Capital Region, Philippines Neksjob Corporation Full time
Job Overview

Neksjob Corporation seeks highly skilled Customer Service Representatives to join our team. As a key member of our customer service team, you will play a vital role in ensuring exceptional customer experiences.

Key Responsibilities
  • Manage incoming calls and customer inquiries related to phone or mobile phone services, billing concerns, and proactive initiatives.
  • Identify and assess customers' needs to achieve satisfaction and resolve issues efficiently.
  • Ensure all interactions are logged in the system for proper monitoring and closure.
Requirements/ Qualifications

To be successful in this role, you must have:

  • A high school diploma (old curriculum) or senior high school graduate.
  • At least 6 months of call center experience.
  • Excellent communication skills with the ability to effectively interact with customers.
  • A willingness to work onsite.
  • The ability to start immediately.
Compensation Package

We offer an attractive compensation package that includes an estimated salary range of $40,000 - $55,000 per annum, depending on your qualifications and experience. This salary is competitive within the industry and reflects the value we place on our employees' contributions.



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