Customer Service Representative TELCO

1 month ago


Manila, National Capital Region, Philippines Neksjob Full time
Job Title: Customer Service Representative TELCO

We are seeking a talented Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Provide top-notch customer service to clients through various channels, including phone, email, and chat.
  • Respond to customer inquiries, resolve issues, and maintain a high level of product knowledge.
  • Work collaboratively with internal teams to ensure seamless customer experiences.
  • Meet or exceed performance metrics, including first-call resolution rates and customer satisfaction scores.
Requirements:
  • At least 6 months of call center experience.
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work on-site and adapt to changing priorities.
What We Offer:
  • Competitive salary and performance-based bonuses.
  • Exciting career advancement opportunities and a chance to grow with our company.
  • Comprehensive healthcare benefits and a supportive work environment.


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job Title: Customer Service Representative - Telco Account SpecialistWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob Corporation. As a Customer Service Representative - Telco Account Specialist, you will be responsible for providing exceptional customer service to our clients regarding phone...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Customer Service Representative Job Summary: Deliver exceptional customer experiences and resolve issues efficiently in a fast-paced environment.Key Responsibilities:Interact with customers to provide product and service information over the phoneCreate, manage, and drive closure on service requestsSolve problems, communicate, and handle complex issues...

  • BPO Telco Team Lead

    1 month ago


    Manila, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Title: BPO Telco Team Manager Job Summary: We are seeking a highly skilled and experienced Team Leader to join our Operations team. As a Team Leader, you will be responsible for managing the performance of call center representatives and agents in operations focused on developing, tracking, monitoring, coaching, analyzing, and providing feedback on...


  • Manila, National Capital Region, Philippines VCC Link Inc. Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at VCC Link Inc.Key Responsibilities:Minimum of 1 year experience in CSR/BPO International VoiceHandled different LOB/Account: Financial / Banking / Telco / Retail / Technical / etc.Local accounts100% Work Onsite (Makati)Dayshift schedule1-year/12 months fixed...


  • Manila, National Capital Region, Philippines Neksjob Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a CSR Telco Account. As the first point of contact, you will play a vital role in creating memorable experiences for each person you interact with.Key ResponsibilitiesProvide exceptional customer service and support to our clientsAct as a liaison between...


  • Manila, National Capital Region, Philippines Neksjob Corporation Full time

    Job OverviewNeksjob Corporation seeks highly skilled Customer Service Representatives to join our team. As a key member of our customer service team, you will play a vital role in ensuring exceptional customer experiences.Key ResponsibilitiesManage incoming calls and customer inquiries related to phone or mobile phone services, billing concerns, and...


  • Manila, National Capital Region, Philippines Lexie Business Staffing and Consulting Full time

    Customer Service Representative OpportunityLexie Business Staffing and Consulting is hiring a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to clients across various locations.Key Qualifications:At least a High School Graduate (old curriculum) or Senior...


  • Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full time

    Provide customer service over the phone, handle service requests, and resolve issues through coordination with internal departments. Focus on providing a great experience. Create, manage, and drive closure on service requests.Solve problems and communicate with customers to find resolution.Typically handle straightforward problems and refer complex issues to...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional...


  • Manila, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service Representative Job Description **About the Role** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through timely and effective issue...


  • Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time

    Join our team as a Customer Service Representative. We're looking for a college graduate with no work experience, or a 2nd/3rd year college undergraduate with at least 1/2 years of experience in BPO, or a Highschool graduate with at least 4 years of experience in BPO. You'll be conversational in English and willing to work onsite in McKinley Hill, Taguig. As...


  • Manila, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Sales and Operations Manager Job SummaryManpower Core Group Inc. is seeking a highly skilled Sales and Operations Manager to lead our call center operations team. As a key member of our organization, you will be responsible for managing the performance of call center representatives, analyzing their performance, and providing feedback to improve their...


  • Manila, National Capital Region, Philippines Charter Link Logistics Philippines, Inc. Full time

    Customer Service RepresentativeAt Charter Link Logistics Philippines, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Manila, National Capital Region, Philippines Neksjob Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Neksjob. This role involves handling customer concerns and complaints regarding goods and services. As a Customer Service Representative, you will be responsible for assisting consumers with returns, upgrades, and purchases, as well as providing guidance and technical...


  • Manila, National Capital Region, Philippines Aspire Global Solutions Full time

    Customer Service RepresentativeWe're seeking a dedicated and passionate Customer Service Representative to join our team at Aspire Global Solutions in Manila - Sta. Mesa. As a key member of our Publishing Account team, you will play a vital role in delivering exceptional customer experiences.Key Responsibilities:Assist customers with inquiries, concerns, and...


  • Manila, National Capital Region, Philippines TASQ Staffing Solutions Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at TASQ Staffing Solutions Inc. The ideal candidate will have a passion for delivering exceptional customer experiences and will possess excellent communication and problem-solving skills.Key Responsibilities:Provide...


  • Manila, National Capital Region, Philippines EXL Full time

    Job Title: Customer Service RepresentativeAt EXL, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled customer service representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize...


  • Manila, National Capital Region, Philippines Lexie Staffing And Business Consulting Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Responsibilities:Respond...


  • Manila, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at ConnectUs Marketing Solutions Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through outbound calls, resolving customer queries, and closing...


  • Manila, National Capital Region, Philippines JK Network Services Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at JK Network Services.Key Responsibilities:Handle customer calls and inquiries regarding our products and services in a professional and positive manner.Document customer inquiries accurately and efficiently.Respond to...