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Customer Journey Enthusiast

7 days ago


Taguig, National Capital Region, Philippines GCash Full time
About the Role

We are looking for a Customer Journey Enthusiast to join our Money Transfer team. The ideal candidate will have a strong understanding of customer needs and preferences, as well as excellent project management skills.

Key Responsibilities:
  • Developing and maintaining customer journeys, ensuring seamless experiences across all touchpoints.
  • Collaborating with cross-functional teams to identify and prioritize projects, ensuring alignment with business objectives.
  • Designing and delivering innovative solutions that meet customer needs and drive business growth.
  • Fostering strong relationships with stakeholders, driving buy-in and successful project implementation.