BYD Customer Journey Manager

About the roleBYD Philippines Corp. is seeking an Automotive Warranty Specialist to join our team in Taguig City, Metro Manila. This is a full-time role responsible for providing exceptional customer service and managing vehicle warranty claims. As the Automotive Warranty Specialist, you will play a crucial part in ensuring our customers receive the support...

Direct message the job poster from BYD PhilippinesResponsibilitiesManage and oversee the aftersales department, including parts, service, and customer supportDevelop and implement strategies to improve customer satisfaction and retentionForecast and manage inventory levels for parts and accessories to ensure timely availabilityCollaborate with the sales team...

About the roleBYD Philippines Corp. is seeking an experienced Automotive Dealer Management System (DMS) Specialist to join our growing team. In this full-time position, you will play a critical role in supporting our dealership operations by managing and optimising our DMS systems. This is an exciting opportunity to work in the dynamic automotive industry,...

Establishing Best-in-Class Customer Experience:We seek a highly skilled professional to oversee the development and implementation of customer-centric initiatives at AC Mobility.This key position requires expertise in customer service process design, monitoring compliance, and analyzing customer feedback to improve the overall experience.A successful...

BYD Philippines is looking for an exceptional Post-Sales Business Development Director to join our team. As a seasoned professional with a strong background in automotive sales and marketing, you will be responsible for developing and executing business growth strategies that drive revenue and improve customer satisfaction.About the RoleThe Post-Sales...

Job Summary: We are seeking a highly skilled Supply Chain Manager to join our team at BYD Philippines.About the Role:Develop and implement strategies to optimize supply chain operations, ensuring efficient and cost-effective delivery of goods.Build and maintain relationships with logistics service providers, carriers, and suppliers to ensure seamless...

At BYD Philippines, we are seeking a highly skilled and experienced Aftersales Department Head to oversee the management of our aftersales department. The ideal candidate will have a minimum of 8 years of experience in a similar role within the automotive industry.About the RoleThe Aftersales Department Head will be responsible for managing and overseeing...

Director of Aftermarket Services - Join our team at BYD Philippines as we seek an experienced and innovative leader to oversee our aftermarket services department. As a seasoned professional with a strong background in automotive aftermarket services, you will be responsible for managing and overseeing the entire aftermarket services operation, including...

About AC Mobility:We are a leading mobility solutions provider dedicated to delivering exceptional customer experiences.Job Description:This role focuses on establishing and implementing customer service processes that elevate the BYD customer journey, setting us apart from other brands.The ideal candidate will have experience in customer handling roles,...

ACMobility Taguig, National Capital Region, PhilippinesCustomer Experience SpecialistAbout the role:This role is responsible for establishing customer service experience processes, implementation, and monitoring compliance. A key focus of this position is to elevate the BYD Customer Journey, ensuring it stands out from other brands and providing a unique and...

About the Company: BYD Philippines is a leading company in the country, providing high-quality products and services to its customers.Job Description:Plan and manage the entire supply chain process, from procurement to distribution, to meet business objectives.Organize and coordinate the transportation of goods, ensuring timely and cost-effective...

About the Job: As a Procurement and Distribution Coordinator at BYD Philippines, you will be responsible for planning and managing the entire supply chain process, from procurement to distribution.Key Responsibilities:Plan and manage the entire supply chain process, from procurement to distribution, to meet business objectives.Organize and coordinate the...

Job Overview: As a Logistics Operations Specialist at BYD Philippines, you will play a critical role in ensuring the smooth operation of our logistics functions.About the Job:Plan and manage the entire supply chain process, from procurement to distribution, to meet business objectives.Organize and coordinate the transportation of goods, ensuring timely and...

At Globe Telecom, Inc., we are committed to creating a wonderful world for our people, business, and nation.We believe that by unifying people of passion who believe they can make a difference, we can achieve great things.About Our VisionWe envision a Philippines where families' dreams come true, businesses flourish, and the nation is admired.As a Product...

As a CRM Analyst at Home Credit Philippines, you will play a vital role in shaping the company's customer management strategy.The primary responsibility of this role is to optimize customer onboarding, engagement, retention, and loyalty, contributing to long-term growth and profitability of the organization. This entails a deep technical, sales and risk...

NICE is a global leader in innovative software solutions, and we're seeking a talented Product Customer Success Manager to join our team. In this role, you'll be responsible for driving client growth, developing strategies, and delivering exceptional customer experiences.You'll work closely with our Sales, Customer Success, and Development teams to design...

As a key member of our team, the Automotive Service Operations Manager will play a critical role in driving business growth and improving customer satisfaction. With a strong background in automotive service and a proven track record of success, this individual will be responsible for managing and overseeing the entire service operation, including parts,...

About the roleWe're looking for a motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gaining their feedback on William Hill UK, helping to solve any issues, and sharing information around any of our exciting products and services...

**About Recruiter PH**We're seeking an exceptional Customer Service Innovation Manager to join our team. As a key member of our Customer Excellence group, you'll drive technical aspects of customer engagements and serve as the internal voice of the customer.The ideal candidate will have a minimum of 2 years of experience in call center service operations as...

Role OverviewThis role is responsible for driving the development of new products and features. The ideal candidate will have experience in product design, UI/UX, and/or customer experience architecture.Key Performance Indicators (KPIs)User adoption and retention.Timely delivery of UI/UX designs.User testing results and feedback.