Sr. Manager- Customer Experience

Company Description:Sutherland is seeking an organized and reliable person to join us as a Customer Experience Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you Job Description:Customer Experience Sr....

Job OverviewSutherland Global is a forward-thinking organization that thrives on innovation and collaboration. As a Customer Experience Sr. Manager, you will be responsible for championing the voice of the customer and driving initiatives to improve customer satisfaction.You will have the opportunity to collect and analyze customer feedback from internal and...

We're on a mission to create innovative financial solutions that make a meaningful impact on people's lives. As a Sr. AI Product Owner, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.About This OpportunityThis is an exciting chance to join our team and contribute to our vision of creating a better future...

Collections Sr. Specialist page is loadedCollections Sr. SpecialistApply locations Remote, Philippines time type Full time posted on Posted 2 Days Ago job requisition id R29524Job DescriptionWho we're looking forAre you a diligent and meticulous accounting professional? Zendesk is seeking an exceptionally skilled Accounts Receivable and Collections Sr....

About the roleThe Sr. Finance Manager ensures timely recording, tracking, analyzing, and reporting of all financial information to Management. Ensures management receives these reports regularly to develop strategic business plans and make better decisions.Key ResponsibilitiesManages and oversees the daily operations of the Finance and Accounting...

Job TitleSr. Workday Integration ConsultantDescriptionWe are seeking a seasoned Sr. Workday Integration Consultant to lead our software development team in delivering high-quality enterprise solutions. The successful candidate will have a proven track record in software development project management, technical knowledge in package applications, and...

The Sr. Finance Manager will serve as the company's Finance Controller, responsible for overseeing the financial health and accounting functions of the group and its relevant subsidiaries.Key Responsibilities:Financial reporting: Overseeing the preparation of financial reports and ensuring they comply with accounting principles.Budgeting: Producing the...

Sr. Pricing Analyst (Mandarin)Sr. Pricing Analyst (Mandarin)Apply remote type Hybrid locations PH, Taguig time type Full time posted on Posted Yesterday job requisition id R01147098. 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from...

About the RoleThe Sr. Manager/Director, Customer Relations will be responsible for leading the customer relations function and driving business growth through effective customer service operations.Key ResponsibilitiesOversee the escalation process, developing and implementing policies and procedures for managing customer escalations.Manage social media...

Job DescriptionThe role of the Customer Experience Manager is to lead and manage a customer service team, responsible for delivering exceptional customer experiences across various channels. Key responsibilities include handling customer inquiries, resolving complaints, and implementing customer service policies and procedures.A successful candidate will...

Customer Experience Manager (CX)Job DescriptionThe ideal CX Manager is an experienced customer experience professional with a program/project management background, excellent communication skills, and deep empathy for our customer's everyday struggles and challenges. S/he will lead engagement activities including onboarding to the CX Program, defining, and...

Leads complex business resiliency initiatives with a focus on business continuity and crisis management, consisting of high visibility, cost, and/or cross-functional impact. Influences and guides other project/program resources in the completion of highly complex, highly impactful projects across Asurion's APAC and Japan regions. Works closely with multiple...

Job DescriptionWe are seeking a skilled Customer Experience Manager to join our team at Bill Gosling Outsourcing - Philippines. As a key member of our organization, you will play a crucial role in ensuring that our customers receive the highest level of service.Your primary responsibility will be to assess the quality of our associates' interactions with...

About the RoleWe are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for driving the strategic direction of client accounts and identifying opportunities for growth.You will work closely with our sales, customer success, and development teams to design and build perfect...

Job OverviewAt Sutherland, we are seeking a results-driven individual to join our team as a Customer Experience Manager. As a key member of our organization, you will be responsible for collecting and analyzing customer feedback, ensuring compliance with key initiatives, and building a positive experience for our clients.About the RoleThis is an exceptional...

About the RoleThis is an exciting opportunity to join Alveo Land Corporation as a Tenant Relations Manager. The successful candidate will be responsible for managing customer relationships, resolving issues, and driving business growth.Main Responsibilities:Manage and maintain strong relationships with customers to drive sales and revenue growth.Develop and...

We're Hiring: Guest Experience ManagerWe are seeking a dedicated and proactive Guest Experience Manager to elevate our customer service standards and ensure an exceptional experience for all guests. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to implement innovative solutions that enhance guest...

About the JobWe are looking for a Customer Experience Manager who can drive customer engagement and satisfaction through effective communication and partnership-building with Distributors and Direct Serviced Accounts (DSA).You will lead tactical calls with these accounts to ensure timely order confirmation, picking advice to 3PL, payments under CWO terms,...

About the Job:OverviewThis role is responsible for providing exceptional customer service and support to clients and colleagues.Main Responsibilities:Develop and implement customer service strategies to improve client satisfaction.Coordinate client services and ensure timely resolution of issues.Build strong relationships with clients and internal...

About the JobLocations: BGC, TaguigCorporate Title: Assistant ManagerWork Arrangement: HybridThe Customer Experience team is looking for experienced professionals to join us in Makati with the role of Customer Experience Manager (Metrics and Insights).In this role, you'll work with data from diverse sources, collaborate with talented colleagues, and help...