Customer Success Team Lead

Enterprise Customer Success Manager Job DescriptionThe Enterprise Customer Success Manager role is a pivotal position within our organization, aimed at driving strategic growth and fostering strong customer relationships. This key hire will play a crucial role in identifying new business opportunities, developing customized solutions to meet customer needs,...

Job Title: Business Development StrategistJob Description:The ideal candidate for this role will be responsible for managing client relationships, providing coaching and guidance to drive results, and overseeing the operational aspects of the business.This position involves liaising between clients and internal teams, building and improving client systems,...

Customer Success Associate Job OpportunityWe are seeking a talented and driven individual to join our team as a Customer Success Associate. This role is ideal for a tech-savvy graduate who wants to build a career in customer success.About the RoleThe Customer Success Associate will be responsible for delivering engaging product demonstrations and...

Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from...

Customer Success Manager, Strategic EngagementOur customer success organization focuses on the most strategic customers. As a senior customer success manager, you will have a portfolio of accounts and lead engagement throughout the customer lifecycle from deployment and adoption through renewal, ensuring satisfaction and maximizing customer value.Key...

About the RoleWe are seeking a highly skilled and experienced leader to manage our Customer Support team. As a Customer Support Manager, you will oversee a team of approximately 10-12 Customer Support Engineers responsible for providing exceptional support to our customers.

Lead Customer Care Professional Trafilea is a global player in the e-commerce industry, focusing on creating high-quality products and services that enhance customer experience and drive long-term growth.We foster a culture of collaboration, innovation, and continuous learning. Our remote-first approach offers the freedom to work from anywhere in the world,...

About the JobAs a New Gen Account Lead at Magic, you will be at the forefront of revolutionizing virtual assistance services. You will lead direct video interactions with international clients, coach and develop a high-performing team of virtual assistants, shape the future of our proprietary software through hands-on testing, and build lasting partnerships...

We are looking for a skilled leader to join our team as an Operations Manager. This role is perfect for someone who enjoys working in a fast-paced environment and has excellent communication skills.Job DescriptionThe Operations Manager will be responsible for leading a team of client care representatives to deliver consistent quality customer service...

OverviewWe are seeking a Customer Experience Lead (Operations Support) to join Trafilea. The role focuses on our Apparel store to improve the shopping experience for customers and represents customer interests in all business decisions by emphasizing the importance of customer feedback and insights (Voice of the Customer).About TrafileaTrafilea is a dynamic...