Customer Support Team Lead

Overview SmartWorks, a division of Harris Utilities, has been serving the utility industry in North America and the Caribbean for 40+ years. Our mission is to unlock the value of the Smart Grid by delivering innovative software and exceptional service to utility companies and their customers. We’re looking for a Support Services Team Lead with strong...

Drive value and growth as a key player in our Customer Success Operations team.This role is ideal for someone who wants to make a visible impact: you'll design and optimize how we track customer health, drive renewals, and surface insights that influence company strategy.Key ResponsibilitiesProcess Optimization: Define, implement, and refine workflows that...

Customer Support Team LeaderThis is a rare opportunity for an experienced professional to take charge of enhancing the customer experience and driving team performance. With a focus on delivering exceptional service, developing talent, and fostering a positive work environment, this role offers vast opportunities for growth and leadership development.The...

About Trafilea Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. We have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is...

OverviewWe are seeking a Customer Experience Lead (Operations Support) to join Trafilea. The role focuses on our Apparel store to improve the shopping experience for customers and represents customer interests in all business decisions by emphasizing the importance of customer feedback and insights (Voice of the Customer).About TrafileaTrafilea is a dynamic...

Lead Customer Care Professional Trafilea is a global player in the e-commerce industry, focusing on creating high-quality products and services that enhance customer experience and drive long-term growth.We foster a culture of collaboration, innovation, and continuous learning. Our remote-first approach offers the freedom to work from anywhere in the world,...

Job SummaryWe are seeking a skilled and experienced Customer Support Manager to lead our high-performing support team. The successful candidate will be responsible for providing excellent customer experience across the customer journey, driving product fixes and improvements, and developing a high-performing support team.

Job Title: Engineering Team LeadAbout the Opportunity:The team lead will oversee and develop a group of engineers, ranging from junior to senior. They will work remotely within a single major time zone.Main Responsibilities:Lead and mentor engineersDevelop and implement engineering strategiesCollaborate with cross-functional teamsKey Requirements:Bachelor's...

Customer Support SpecialistLeonardo Interactive is a leading tech company committed to democratizing design and creativity through AI-powered solutions.We seek a highly skilled Customer Service Representative to provide top-notch support to our users, resolving complex issues efficiently and effectively.This role involves leveraging new technology to build...

We are looking for a skilled leader to join our team as an Operations Manager. This role is perfect for someone who enjoys working in a fast-paced environment and has excellent communication skills.Job DescriptionThe Operations Manager will be responsible for leading a team of client care representatives to deliver consistent quality customer service...