Healthcare Customer Support Representative

2 days ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

Job Title: Customer Service Representative

 

Key Responsibilities:
  • Handle customer inquiries and resolve concerns promptly and professionally.
  • Provide accurate and detailed information about our products/services to customers.
  • Identify and escalate priority issues to the appropriate departments.
  • Ensure customer satisfaction and loyalty through effective communication and problem-solving skills.
  • Maintain customer records and update relevant information in the system.

 

Requirements:
  • At least 6 months of BPO experience.
  • Proven customer support experience or experience as a Client Service Representative.
  • Good verbal and written English skills.
  • Strong phone contact handling skills and active listening skills.
  • Ability to multi-task, prioritize, and manage time effectively.

 

Benefits:
  • Competitive salary and benefits.
  • Health Insurance with free dependents.
  • 10% night differential.
  • Attendance Bonus.
  • Paid time off.
  • Convertible to cash leave credits.
  • Performance Appraisal.
  • Work-life balance.
  • A focus on growing your career path with us.

 

Our Commitment to You:
  • Strong culture and values-driven leadership.
  • We create opportunities for you to learn and grow at any stage of your career.
  • Continuous learning and innovation.
  • We foster an inclusive environment where everyone thrives.

 

As a dedicated customer service representative, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

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