Healthcare Customer Support Specialist

1 day ago


Quezon City, National Capital Region, Philippines beBeeService Full time ₱17,000 - ₱20,000
Job Title

Customer Service Representative - Healthcare Account

Overview

We are seeking a skilled Customer Service Representative to join our team. As a representative, you will be responsible for handling inbound calls and providing exceptional customer service.

Responsibilities
  • Handles inbound calls on the first call through proactive customer service and call control techniques
  • Creates an exceptional experience for the customer by using professional customer service techniques
  • Retains existing customers/services through proactive customer service/consulting techniques
  • Improves product knowledge and understanding through ongoing training
Requirements
  • Must possess strong interpersonal skills
  • Good command of the English language with excellent enunciation and grammar
  • Ability to retain detailed important information and/or instruction
  • Ability to solve complex problems in a Customer Service oriented environment
Working Details

Must be flexible and willing to work irregular hours including evenings, weekends, public holidays and any work schedule required to satisfy client and customer needs in a 24/7 work environment



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