Ticket Resolution Specialist

Job DescriptionThe Ticket Resolution Analyst will play a key role in ensuring timely and accurate responses to sales inquiries, routing requests appropriately, and closing out tickets efficiently. This role requires strong organizational skills, effective communication, and a customer-first mindset.Key Responsibilities:Respond to sales inquiries, send...

Job Title: Japanese Ticketing SpecialistLocation: OnsiteShift: Amenable to working the Graveyard ShiftSalary: PHP 100,000 to 120,000 per monthStart Date: ASAPJob Overview:We are looking for a highly skilled Japanese-speaking Ticketing Specialist to join our team. The ideal candidate will have experience in RAID setup, server management, and enterprise-level...

Job Title: Japanese Ticketing SpecialistLocation: OnsiteShift: Amenable to working the Graveyard ShiftSalary: PHP 100,000 to 120,000 per monthStart Date: ASAPJob Overview:We are looking for a highly skilled Japanese-speaking Ticketing Specialist to join our team. The ideal candidate will have experience in RAID setup, server management, and enterprise-level...

Key Responsibilities:Lead the planning, idea generation, and implementation of approved marketing strategy to take our ticketing platform to a global stagePossess the ability to create comprehensive event plans and timelines, as well as strong project management skills to oversee various tasks and team membersManage event budgets, negotiate with end-users...

**Job Requirements**We are seeking a highly skilled Application Support Engineer to join our team. The successful candidate will be responsible for:Resolving iTOP tickets raised daily by gathering relevant data to resolve different iTOP database issuesGenerating and monitoring balances from brokers, providing monthly reports and billingsConducting...

Job OverviewWe are seeking a highly organized and detail-oriented Sales Operations Specialist to join our team. In this role, you will play a crucial part in ensuring timely and accurate responses to sales inquiries, routing requests appropriately, and closing out tickets efficiently.Key Responsibilities:Handle Level 1 (L1) sales inquiries, such as sending...

About the RoleWe are seeking a talented Portal Resolution Expert to join our team. As a key member of our support staff, you will be responsible for resolving issues related to our electronic health records (EHR) portal.Your primary role will be to troubleshoot and resolve issues for patients and healthcare professionals, using your exceptional...

**Job Responsibilities:**Manage reservations and process bookings via emailCommunicate effectively with our international network via email and callsMonitor schedules and ensure timely delivery of servicesHandle customer inquiries and resolve issues promptly and professionallyWork collaboratively with the reservation team to achieve goals and...

**Job Overview**GPC Philippines Corporation is seeking a skilled Technical Support Specialist to provide first-line technical support to our global user base. This role involves resolving hardware, software, and network issues across Mac and PC platforms, managing and prioritizing support tickets, and participating in a follow-the-sun support model.**Key...

OverviewThe Billing Resolution Specialist plays a crucial role in resolving billing discrepancies and ensuring accurate and timely payment processing. This position requires a strong understanding of billing procedures and excellent communication skills to effectively collaborate with customers and internal teams.ResponsibilitiesAnalyze and resolve billing...

About the RoleWe are seeking a highly skilled and dedicated Site Support Specialist to join our team at NTT Philippines Solutions Inc. As a key member of our technical support team, you will be responsible for providing first-level support to our clients.Key Responsibilities:Monitor cases in Ticketing tool queues to ensure timely resolution of issues.Receive...

HR Shared Services – HR Operations (For pooling only)The HR Operations Specialist & Senior Specialist roles are part of a global team providing HR Operations backend support taking care of, but not limited to activities such as queries, requests, and issues resolution. Provides data support, maintenance, mass Data Record support (Template creation &...

Job Description">We are seeking a highly skilled HR Operations Specialist to join our team. The successful candidate will be responsible for managing day-to-day operations of the Global HR Administration team, developing and maintaining HR Operations knowledge for Workday application, and providing application support and resolution of Tickets assigned by...

Job Description:NZeda Technologies, Inc. is seeking a highly skilled Account Resolution Specialist to join our team. In this role, you will be responsible for independently collecting past due invoices from customers and negotiating payment plans.Key Responsibilities:Collect Past Due Invoices: Independently contact customers via phone or email to collect...

At Cloudstaff Philippines Inc., we are currently hiring a Problem Resolution Specialist to join our team. The successful candidate will possess a strong background in IT, excellent analytical skills, and the ability to communicate effectively.Job Description:Facilitate discussions and propose alternative approaches to resolve escalated cases, recurring...

Goway Travel is a leading provider of travel services that connects globetrotters with unique destinations worldwide. We're looking for a Fare Management Specialist to join our Webfares team and ensure accurate and efficient management of travel bookings.Job RequirementsAs a key member of our team, you'll be responsible for managing daily queues, resolving...

Job DescriptionWe are seeking a skilled Telecommunications Network Specialist to join our team at DITO Telecommunity Corporation. As a key member of our support team, you will be responsible for managing network-related complaint tickets, tracking progress, and coordinating with technical teams to resolve issues.Your primary focus will be on providing...

About the OpportunityThis IT Support Specialist role is a Remote Philippines based position.At Netrix Global, the IT Support Specialist will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...

At Poutrix, we're looking for a highly skilled Technical Support Specialist Lead to join our team. This role is an integral part of our Global Service Operations team, responsible for delivering service excellence and continuous improvement.The ideal candidate will have more than 5 years of relevant working experience in an IT support role on Tier 2 or Level...

AIA Digital+ Philippines is looking for a highly skilled professional to join its team as an Incident Resolution Specialist. The successful candidate will be responsible for ensuring that incidents are resolved in a timely and efficient manner.The primary objectives of this role are to ensure the smooth and continuous operation of Incident and Problem...