Billing Resolution Specialist

4 days ago


Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full time
Overview

The Billing Resolution Specialist plays a crucial role in resolving billing discrepancies and ensuring accurate and timely payment processing. This position requires a strong understanding of billing procedures and excellent communication skills to effectively collaborate with customers and internal teams.

Responsibilities
  • Analyze and resolve billing discrepancies according to established service levels.
  • Consult with customers or internal partners on billing questions/confirmations to ensure that established billing requirements have been met.
Qualifications
  • Demonstrated strong analytical, problem-solving, and critical thinking skills.
  • Excellent communication and interpersonal skills.


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