Global Ticketing Expert

7 days ago


Manila, National Capital Region, Philippines Goway Travel Inc. Full time

Goway Travel is a leading provider of travel services that connects globetrotters with unique destinations worldwide. We're looking for a Fare Management Specialist to join our Webfares team and ensure accurate and efficient management of travel bookings.

Job Requirements

As a key member of our team, you'll be responsible for managing daily queues, resolving fare discrepancies, and following up with clients to confirm bookings. You'll work within the TravelBox system and GDS to ensure seamless operations and provide excellent customer service throughout.

Key Responsibilities:

  • Manage daily queues and resolve fare discrepancies in GDS and TravelBox.
  • Follow up with clients to confirm bookings and handle payment verifications.
  • Provide excellent customer service throughout the booking process.
  • Action queues within GDS and TravelBox to ensure timely resolutions.

We value inclusivity, diversity, and innovation, and we're committed to providing ongoing training and professional development opportunities to help you grow in your career.



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