
Strategic Operations Specialist
2 days ago
Job Title: Executive Support Specialist
We are seeking a highly organized and proactive professional to support our Founder in managing daily operations, administrative responsibilities, and marketing efforts.
Key Responsibilities:- Administrative & Operational Support:
- Manage and triage the Founder's inbox, categorizing and routing issues as necessary
- Optimize calendar management, scheduling meetings, resolving conflicts, and sending invitations
- Maintain and update databases (vendor lists, etc.)
- Oversee computer and equipment maintenance and procurement
- Arrange travel, accommodations, and related correspondence
- Create detailed expense reports for business trips
- Client & Business Development Support:
- Triage and respond to inbound inquiries from potential clients
- Maintain the customer relationship management system and ensure accurate updates
- Assist in organizing business development activities
- Send welcome packages to new clients
- Communications & Marketing Support:
- Support updating website and social content created by the team
- Manage online entries for awards
- Reach out to journalists and send press releases
- Research contacts for journalists, events, and other outlets
- Support founders in press or event initiatives as required
- HR & Finance Support:
- Maintain payroll systems and manage group insurance plans
- Draft employee contracts and freelancers agreements
- Manage sick leave protocols and communications
- Support recruitment processes, including candidate applications
- Coordinate employee onboarding and offboarding
- Process accounts payable and receivable
- 4+ years of experience in executive assistance, communications, or marketing
- Must be able to work flexible hours
- Proven ability to communicate effectively and build relationships
- Strong organizational and time-management skills
- Highly motivated, resourceful, and results-driven mentality
- Proficient in Google Workspace, Excel, and Microsoft Word
- Experience with CRM software is a plus
This role requires a detail-oriented professional who thrives in a fast-paced environment. If you are a proactive problem-solver with excellent communication and decision-making skills, we encourage you to apply.
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