
Insurance Operations Support Professional
1 day ago
This role involves providing dedicated support to a Risk Advisor in the daily insurance operations, client documentation, and coordination tasks. The successful candidate will play a critical role in ensuring the smooth servicing of accounts.
The ideal candidate will have a background in supporting brokerage account managers and possess strong attention to detail.
Key Responsibilities- Provide professional and administrative support to one Risk Advisor (Account Manager).
- Assist in preparing insurance quotations, proposals, and renewal documents to support client servicing.
- Process and input data into web-based insurance systems, CRMs, and editable PDFs.
- Maintain and update client records and policy information in the CRM system.
- Prepare and issue certificates of insurance as requested.
- Gather and organize client data to prepare insurance policy applications and other supporting documentation.
- Manage billing processes with both clients and insurance carriers.
- Track outstanding documentation, including policy subjectivities and compliance requirements.
- Draft and send professional communications to clients, insurers, and other stakeholders on behalf of the Risk Advisor.
- Prior experience in the insurance industry (agency, brokerage, or carrier).
- Familiarity with insurance terminology and processes.
- Experience with insurance management systems or CRMs.
- Ability to follow detailed instructions.
- Commitment to accuracy and quality.
- Strong work ethic and reliability.
- Proactive, reliable, and comfortable working closely with one Risk Advisor in a support-focused role.
- Excitement to learn insurance concepts and go above and beyond.
- Opportunity to build valuable skills in the insurance industry.
- Stable, long-term remote position.
- Supportive team environment with training provided.
- Growth potential for high performers.
- Full-time employment.
- Entry level.
- 5 days a week, including one weekend day.
- 9am - 6pm EST working hours.
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