Remote Insurance Specialist

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time $9,600 - $14,400
Remote Insurance Customer Service Representative Job Opportunity

We are seeking a skilled and experienced insurance customer service representative to join our team. This is a full-time remote position that requires strong working knowledge of insurance operations, particularly in commercial lines.

Responsibilities:
  • Client Communication & Frontline Support
    • Answer inbound calls and make outbound follow-up calls as needed
    • Monitor and manage the shared service inbox
    • Triage, flag, and forward incoming emails
    • Draft and send welcome emails to new clients
    • Retrieve and forward necessary documents from insurance carriers
  • Policy Servicing & Endorsements
    • Process policy changes, including updates to addresses, names, business entities, or ownership structures
    • Submit, track, and follow up on endorsements and miscellaneous changes
    • Manage Commercial Auto Policies: update vehicle schedules and ensure accuracy in Veruna
  • Billing, Payments & Compliance
    • Accept and process direct bill payments with discretion and data security
    • Maintain accurate logs of all financial transactions
    • Generate and send invoices via email and DocuSign
    • Manage and process renewal invoices, confirmations, and direct bill cancellations
  • Rewnewal Tracking & Support
    • Track and monitor upcoming renewals
    • Record and update renewal details into the CRM system
    • Upload and organize renewal documents into both Veruna and Google Drive
    • Communicate renewal statuses to clients and support retention efforts
  • Data Management & Documentation
    • Collect and consolidate data from multiple insurance policies for processing and documentation
    • Upload endorsements and supporting documents into Veruna and Google Drive with precision
    • Clean up and organize folders by archiving outdated certificates and ensuring file structures are up to date
Requirements:
  • Strong working knowledge of insurance operations, particularly in commercial lines
  • Familiarity with insurance terminology, policy documents, and servicing workflows
  • Excellent communication skills—both written and verbal—with the ability to handle client interactions professionally
  • Strong attention to detail, organizational skills, and the ability to prioritize in a fast-paced environment
  • Experience or exposure to construction or contractor insurance is a huge plus

The ideal candidate will be a self-starter who thrives in a fast-paced environment and has a passion for delivering exceptional customer service. We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and results-driven professional looking for a challenging and rewarding opportunity, we encourage you to apply.

  • Insurance Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time ₱9,000 - ₱10,000

    Job Opportunity: Insurance Support SpecialistWe are seeking a highly skilled and detail-oriented Insurance Support Specialist to join our team.Provide responsive customer service via email and phoneCreate and issue insurance certificates and binders using industry-standard softwareAssist with policy updates, documentation, and client record managementEnsure...

  • Insurance Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time ₱50,000 - ₱75,000

    We are currently looking for an experienced Insurance Support Specialist to join our team. This role is ideal for someone with hands-on experience using Applied Epic and a strong passion for delivering exceptional customer service.Job Overview:The successful candidate will be responsible for providing proactive support to our customer service operations,...

  • Insurance Claim Analyst and Denial Resolution Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeClaims Full time $60,000 - $80,000

    Medical Claims Resolution SpecialistClinicMind is seeking a highly motivated Medical Claims Resolution Specialist to join their team. As a Medical Claims Resolution Specialist, you will be responsible for resolving claim denials, underpayments, and delays in insurance reimbursement for healthcare practice owners.Key Responsibilities:Maximize insurance...

  • Senior Insurance Administration Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministration Full time $9,600 - $14,400

    Insurance Administration SpecialistThis is an exciting opportunity to join our team as an Insurance Administration Specialist. As a key member of our operations team, you will be responsible for managing the administrative aspects of our insurance business.Key Responsibilities:Client Workflow & Application Tracking: Guide clients through the insurance...

  • Commercial Insurance Insights Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time $60,000 - $80,000

    Commercial Insurance Insights SpecialistWe seek a detail-oriented Commercial Insurance Insights Specialist to join our team. This role involves analyzing industry data to identify trends, risks, and opportunities in the commercial insurance sector.The ideal candidate will have strong analytical skills, be able to communicate complex ideas clearly, and...

  • Insurance Sales Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time ₱400,000 - ₱800,000

    Insurance Sales Expert OpportunityWe are seeking a skilled Insurance Sales Representative to join our team. As an Outbound Sales Specialist, you will play a pivotal role in driving business growth, connecting with potential customers and showcasing our innovative insurance solutions.About the RoleWork from HomeMonday to Friday | 8 AM to 5 PM or 9 AM to 6 PM...

  • Remote Administrative Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministrative Full time $3,000 - $4,200

    About the RoleThis is an exceptional opportunity for a highly skilled administrative professional to provide remote support to our recruiting team. As a key member, you will be responsible for handling the entire recruitment process, including ERP management and coordination with Account Managers.ERP Process & Recruitment Gmail: respond to emails related to...

  • Remote Healthcare Billing Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeBilling Full time ₱7,200 - ₱7,800

    Healthcare Billing Specialist PositionJob Summary:We are seeking an experienced Billing Specialist to join our team. The successful candidate will be responsible for managing the billing and collection processes in a healthcare environment, particularly for skilled nursing facilities.This is a remote position, requiring night shift (EST) hours. Weekly pay is...

  • Insurance Administrator

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministrative Full time ₱3,000,000 - ₱4,500,000

    Job Title: Assistant Account Executive / Broking AssistantJoin a dynamic and customer-focused general insurance brokerage based in Australia, where you will work with a team to deliver tailored insurance solutions to individuals, businesses, and property owners. Our commitment to service, compliance, and professionalism makes us an ideal employer for those...

  • Dental Insurance Claims Processor

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeClaims Full time ₱600,000 - ₱800,000

    Dental Claims Specialist Role SummaryThis position plays a vital role in delivering exceptional customer service by managing and processing claims, resolving issues, and providing support to clients while maintaining quality and integrity.Claim Management: Follow-up on outstanding insurance claims, document all follow-ups, and communicate with patients...