Process Redesign Expert

6 days ago


Manila, National Capital Region, Philippines QBE Insurance Group Full time
Job Description

As a Process Redesign Expert at QBE Insurance Group, you will play a key role in leading process improvement initiatives to enhance efficiency and effectiveness. You will work closely with cross-functional teams to identify opportunities for improvement and implement sustainable solutions.

Key Responsibilities
  1. Develop and execute process redesign strategies to drive business value and improve customer satisfaction.
  2. Analyse existing processes to identify areas for improvement and develop recommendations for change.
  3. Collaborate with stakeholders to ensure successful implementation of process improvements and measure their impact.
  4. Develop and maintain process documentation and ensure compliance with regulatory requirements.
  5. Stay up-to-date with industry trends and best practices in process design and improvement.
Requirements

To succeed in this role, you will require:

  • A Bachelor's degree or equivalent experience in a relevant field such as business, engineering, or operations management.
  • 7 years of experience in process redesign and improvement, preferably in the financial services industry.
  • Excellent analytical, communication, and project management skills.
  • Familiarity with Lean Six Sigma principles and methodologies.
  • Ability to work collaboratively with cross-functional teams and stakeholders.


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