Customer Service Expert
5 days ago
ING Hubs Philippines is seeking a skilled Customer Care Analyst to join our team. As a key member of our support staff, you will provide comprehensive assistance to clients across various channels.
">Responsibilities- Client Support: Provide detailed and accurate information to clients on various topics, including but not limited to, organizational processes, operational tasks, and client requests.
- Chat Management: Manage multiple chat conversations simultaneously, ensuring timely and effective resolution of client queries.
- Language Support: Utilize translation tools to communicate with clients in French and Dutch, as well as English, when necessary.
- Problem-Solving: Identify relevant ING experts to consult and interpret information to provide accurate solutions for clients.
- Complaint Resolution: Manage end-to-end the execution of client complaints and ensure satisfactory resolutions.
- Initiatives: Suggest and contribute to initiatives that improve customer satisfaction and service performance metrics.
- Process Adherence: Follow mandatory process steps to protect the organization from risk and escalate situations deviating from procedures.
- Order Processing: Record and process custom/special customer orders, handling ambiguous delivery expectations.
- Operations Management: Provide operational support by performing route activities using existing systems and protocols.
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Security Analyst Expert
1 day ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeExpert Cyber Security AnalystWe are seeking an experienced Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security...
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines Home Expert Finder Realty Full timePosition SummaryHome Expert Finder Realty is seeking a highly motivated Sales Staff to contribute to our team's success, focusing on building strong customer relationships and driving sales growth.Key Accountabilities:Customer Engagement: Engage with customers, understanding their needs and preferences to deliver exceptional service.Product Awareness: Stay...
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Customer Service Expert
8 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeAt Nityo Infotech, we are looking for a highly skilled Customer Service Expert to join our team. The ideal candidate will have excellent communication skills and experience in a customer support role.Job DescriptionThe CUSTOMER SERVICE EXPERT will be responsible for:Providing top-notch customer service via phone, email, or chat.Responding to customer...
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Home Sales Associate
2 days ago
Manila, National Capital Region, Philippines Home Expert Finder Realty Full timeRole OverviewThe Sales Staff is a critical position at Home Expert Finder Realty, responsible for driving sales growth and fostering strong customer relationships.Main Responsibilities:Cultivating Customer Loyalty: Build trust and loyalty with customers through exceptional service and product knowledge.Product Promotion: Promote products effectively, staying...
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Customer Service Liaison
2 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service Philippines, Inc. This role involves interacting with customers to provide information and assistance on our client's products and services.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely manner.Create and manage...
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Customer Service Representative
2 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeRoles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...
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Operational Analytics Expert
2 days ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeOperational Analytics Expert Job DescriptionWe are seeking an Operational Analytics Expert to join our team. This role involves leading the reporting cycle, creating presentation decks for stakeholders, and providing analytics to guide Operations in managing their KPIs.Responsibilities:Lead the reporting cycle, which includes data mining, report creation,...
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Cyber Security Threat Investigator
1 day ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeCyber Security Threat InvestigatorAt Internetwork Expert, we are looking for a highly skilled Cyber Security Threat Investigator to join our team. As a Senior Cyber Security Analyst, you will play a pivotal role in identifying and investigating anomalous activities within our hCaptcha SaaS security platform.Your primary responsibilities will include...
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Service Delivery Expert
2 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob OverviewWe're looking for an exceptional Client Engagement Representative to be part of our team at EXL Service Philippines, Inc. The ideal candidate will have excellent communication skills and the ability to handle customer inquiries efficiently.Main Responsibilities:Provide top-notch customer service by responding to inquiries and resolving issues...
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Technical Services Expert
5 days ago
Manila, National Capital Region, Philippines Rieckermann Full timeJob DescriptionProvide expert installation, maintenance, and repair services for industrial equipment and solutions to ensure optimal performance and efficiency.Ensure accurate and comprehensive reporting concerning operations and services to stakeholders.Offer expert recommendations on spare parts to customers to enhance their overall satisfaction and...
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Sun Life Customer Service Expert
1 day ago
Manila, National Capital Region, Philippines Sun Life Financial Full timeOverview:Sun Life Financial, a leading provider of insurance and financial services, is seeking a highly skilled Customer Service Expert to join our Client Care Centre team.About the Role:This dynamic role requires an individual who can provide exceptional customer service and support by resolving telephone inquiries in a fast-paced environment.Main...
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Web Application Security Engineer
1 day ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeWeb Application Security EngineerWe are seeking a highly skilled Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security...
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Customer Service Representative
7 days ago
Manila, National Capital Region, Philippines Fejobs Human Resources Management Service Full timeJob OverviewAt Fejobs Human Resources Management Service, we are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a member of our customer service team, you will play a critical role in delivering exceptional service to our clients.
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Real Estate Consultant
2 days ago
Manila, National Capital Region, Philippines Home Expert Finder Realty Full timeJob DescriptionWe are seeking an experienced Sales Staff to join our team at Home Expert Finder Realty, where you will play a vital role in driving sales growth and enhancing customer satisfaction.Main Duties:Relationship Building: Establish and maintain strong relationships with customers, prioritizing their needs and preferences.Product Knowledge: Stay...
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Distribution Services Expert
7 days ago
Manila, National Capital Region, Philippines Virginia Food, Inc (VFI) Full timeDistribution Services Expert:We are seeking an experienced Distribution Services Expert to join our team at Virginia Food, Inc (VFI). The successful candidate will be responsible for ensuring efficient and effective distribution services to our customers.Responsibilities:To manage the 3PL sourcing to suffice fleet requirement.To build a strong relationship...
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Customer Service Lead
5 days ago
Manila, National Capital Region, Philippines Abraham Bohol Full timeGuest Services ExpertWe are seeking a highly motivated and experienced Guest Services Expert to join our team at Abraham Bohol Resort in Panglao, Bohol. In this critical role, you will be responsible for delivering exceptional guest experiences and ensuring that all guests receive personalized attention and care throughout their stay.The successful candidate...
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Customer Service Team Lead
2 days ago
Manila, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time**Job Overview**We are seeking a highly skilled Customer Service Team Lead to join our team at Canon Business Service Centre (PHL).The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and have experience in customer service.Main Responsibilities:Answer voice messages, make outbound calls and respond to...
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Customer Recovery Expert
7 days ago
Manila, National Capital Region, Philippines Consistent Frozen Solutions Corporation Full timeEARN YOUR SPOT AS A CUSTOMER RECOVERY EXPERTAs a Customer Recovery Expert at Consistent Frozen Solutions Corporation, you will play a crucial role in collecting outstanding payments from customers.Key Accountabilities:Contact customers to discuss outstanding payments and resolve any issues in a professional manner.Maintain accurate records of all...
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Customer Service Associate
5 days ago
Manila, National Capital Region, Philippines Times Trading Co Inc Full timeKey ResponsibilitiesAs a Sales Office Staff, your primary responsibility will be to provide expert advice to customers on our products and services.You will need to be highly organized, able to prioritize tasks effectively and manage multiple projects simultaneously.You will also be responsible for maintaining accurate records of customer interactions and...
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Customer Service Expert
4 days ago
Manila, National Capital Region, Philippines Trip Full timeDiscover a rewarding career with Trip.com Group Limited, a leading travel service provider.We are seeking a highly skilled CUSTOMER SERVICE ADVISOR to join our team in Manila, Philippines.About UsTrip.com Group enables local partners and travelers around the world to make informed bookings through aggregation of comprehensive travel-related information.Key...